Feedback for Annual Achievement Awards

December 22nd, 2015:

 

As we go into the new year, where annual achievements would reset, we wanted to let you know that annual achievements have been deactivated.

We're grateful for all your feedback over the course of the year, positive and negative, and we will continue to explore and develop other ways to celebrate and incentivize Strava athletes. Thank you for understanding and have a great holiday season. 

 

 

Starting in 2015, annual achievements recognize your accomplishments on running and cycling segments during the current year. 

Full explanation found here: https://strava.zendesk.com/entries/21299622-Achievement-Awards-Glossary

We'd love to hear your feedback on this new feature, so please leave your comments below! 

January 30th, 2015 update:

To summarize what Strava has done so far to address the feedback we've received:
  • As of today, we've disabled annual PR achievements on your activities. Those activities uploaded in the past will see 2015 annual PRs removed in a few weeks once the caches have cleared.
  • A few weeks ago, trophies for 6th-10th place for the 2015 overall leaderboard were disabled. 
  • We fixed how we prioritize significant achievements as highlighted in the Activity Feed, Top Results (Activity page), and Recent Achievements (Profile Page). What was happening initially after the release is that annual achievements were appearing among the 2-3 highlighted achievements in the Activity Feed and in the Top Results section of the Activity page when there were more significant overall results later on in the activity. This was simply due to faulty logic, and we changed the logic to surface the most "significant" achievements instead by prioritizing all-time achievements. 

  • The Annual Achievements that remain are KOM/QOM/CR and trophies for 2nd-5th place.

We are not going to develop an opt-out feature for annual achievements. Despite the overwhelming support for such a setting, we have chosen to take other steps to address your feedback instead, allowing us to work to make this feature better. By turning off a significant number of the annual achievements we hope that the clutter will be improved, and that it will be easier to view the achievements that are most important. As you can read below, we still have a number of projects coming later this year that will also improve the situation regarding too many achievements and visibility into annual leaderboards. Please continue to share your feedback with us here. 

You can find an update to the Strava Blog on Annual Achievements here:
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コメント

388件のコメント
  • Strava has created this faux "Feedback for Annual Achievements" feed back forum in attempt to sooth the unhappy long time Starva users whom are raged with meaningless feature they created. Unfortunately all we are doing is beating the dead horse. They have already made up their mind. They have too much pride to admit that they screwed up and believe that this feature will bring more revenue with new Strava users signing up. It is low on their part, however, to make long time Strava users to believe that they actually care and are listening. Weak sauce indeed.

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  • There is one upside to this..... on the rare occasions I do achieve a real KOM, because it's lost in the annual achievements crap, my homeboys don't notice it and then don't go out to hunt the real KOM down :o)

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  • At least my homeboys miss any real KOM's I get amongst all the crap.......... so they don't then go out and hunt it down :o)

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  • Hey. homeboys....... are you reading this :o)

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  • I don't think anyone's listening MAP MY RIDE
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  • I think this is a terrible addition to Strava. I like the one KOM/QOM for one segment. If people want to see if they are the fastest for the current year, you can do that in the leaderboard. There is no need to make people feel awesome in January by running or cycling a segment for the first time. Strava is about goals, acheivements, and challenges....that are difficult to obtain or not easy.  

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  • I'm no badass, KOMs are rare, but I can get them. PRs on my regular routes don't happen often either. So when I do hit these things and I see the little badge on my phone or the site, I'm stoked. I get to give myself a mental high five.  It was great.  I made sure to use Strava every day.

    Now I can get 20 in a day, and they're all meaningless.  I intermittently use Strava out of habit now and I don't look at results anymore.

    I spend almost no time pouring over my results, filtering my awards. I don't want to have to do that just to check if one of these little logos is one I can feel proud of.  If an opt-out feature means I'll just make myself ineligible for any such achievements, that'd be great. Having all these things show up by default then have the option to hide some of them on a ride by ride basis is entirely insufficient. That still assumes the 2015 achievements are interesting or meaningful, which they are not.

    I'm only one opinion out of thousands but, some alternatives:

    1. Remove annual achievements entirely (easiest from a technical standpoint, and my favourite idea)

    2. Allow me to make myself permanently and universally ineligible for these achievements.

    3. Instead of a calendar year, make it a rolling 12 month window. This would prevent the flood of "PRs" in January and make it so users can, if they want, compete with recent times. So you can beat yourself as you are now even if you can't keep up with yourself from when you were in crazy good shape a couple years ago, for example.  If you do this, please still do #2.

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  • You can find an update to the Strava Blog on Annual Achievements posted below. 
    I want to summarize what Strava has done so far to address the feedback we've received. 
    • As of today, we've disabled annual PR achievements on your activities. Those activities uploaded in the past will see 2015 annual PRs removed in a few weeks once the caches have cleared.
    • A few weeks ago, trophies for 6th-10th place for the 2015 overall leaderboard were disabled. 
    • We fixed how we prioritize significant achievements as highlighted in the Activity Feed, Top Results (Activity page), and Recent Achievements (Profile Page). What was happening initially after the release is that annual achievements were appearing among the 2-3 highlighted achievements in the Activity Feed and in the Top Results section of the Activity page when there were more significant overall results later on in the activity. This was simply due to faulty logic, and we changed the logic to surface the most "significant" achievements instead by prioritizing all-time achievements. 

    • The Annual Achievements that remain are KOM/QOM/CR and trophies for 2nd-5th place.

    We are not going to develop an opt-out feature for annual achievements. Despite the overwhelming support for such a setting, we have chosen to take other steps to address your feedback instead, allowing us to work to make this feature better. By turning off a significant number of the annual achievements we hope that the clutter will be improved, and that it will be easier to view the achievements that are most important. As you can read below, we still have a number of projects coming later this year that will also improve the situation regarding too many achievements and visibility into annual leaderboards. Please continue to share your feedback with us here. 

    http://blog.strava.com/new-year-new-achievements-9125/

    We launched a suite of new annual achievements to motivate Strava athletes at the beginning of the year. Heroic performances happen all the time, and we wanted to recognize them with annual trophies for both overall and personal bests. While we still believe in the motivational potential of achievements, we’re taking steps to address the clutter of medals and trophies while also improving the leaderboard experience for all athletes.

    We’ve been listening to the community, and here is what we’re doing to address the feedback.

    “There are too many achievements.”

    Many athletes told us they couldn’t easily find the achievements that mattered most because the new annual medals cluttered up their segment results. Beginning January 30, we’re removing annual personal records from segment results to make your most significant performances stand out.

    “Make leaderboards more relevant.”

    Look for easier access to more personalized leaderboards on the Strava mobile app this Spring. We’re updating the age, weight, and gender-specific mobile-leaderboards with new filters for clubs you follow and annual bests so you can see how you stack up against yourself and others like you.

    “It’s hard to know what segment achievements matter because there are so many segments.”

    Your personal achievements are most motivating when they’re earned on the segments that matter most to you and the community. To better recognize your achievements, we’ll work on reducing the total number of segments and highlighting the achievements earned on especially important segments.  Expect to see these improvements over the course of the year.

    Thank you for all your valuable feedback the past few weeks. Like you, we’re passionate Strava athletes, and we are committed to building a quality product that everyone will look forward to using — and now we’ve got a plan in place to ensure we do just that.

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  • Great, So I can still Suck, be Slow, have my worse ride or run ever, and Strava is still going to give me a Trophy for being the fastest participant of the year on a Segment! Sorry Elle, but obviously you're not listening to the majority.

    Put me down as another Premium Member moving over to Garmin Connect.

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  • Charles - Ellie was pretty clear when she wrote
    "As of today, we've disabled annual PR achievements on your activities. Those activities uploaded in the past will see 2015 annual PRs removed in a few weeks once the caches have cleared."

    You will no longer get your Annual Achievement trophies.  She did what we asked.  Where's the disconnect?

    Thank you Ellie.  We appreciate it.

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  • wow, just WOW...  Did I really just read that?  "We are not going to develop an opt-out feature for annual achievements. Despite the overwhelming support for such a setting"

    Guess what.  I opt out of STRAVA.  

     

    I can't believe how pig headed you are being about this.  It sucks revert to the 2014 software, develop other options the users really want.

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  • Thanks, Elle.  That's good progress. 

    I love internet forum outrage as well as any true American, but some of this is over the top.   Strava trophes are for fun.   Those who complains about the 2015 version undermining the very essence of American competitiveness should go enter a bike race for results, rather than KOM-hunting on Strava....

     

    And Strava still wipes the floor with Garmin Connect and Endomondo, all things consdidered.

     

     

     

     

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  • Did you miss this section Ryan? I've bolded for easy understanding.

    "The Annual Achievements that remain are KOM/QOM/CR and trophies for 2nd-5th place."

    And the part where they're not fixing what majority has asked for.

    "We are not going to develop an opt-out feature for annual achievements."

     

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  • Ryan,

    They've only disabled PR's not KOM or other annual achievements.

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  • I've never gotten a KOM unless its up my driveway so I am not concerned but yea....I didn't notice that part.

     

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  • You have officially made KOM's meaningless.  Will cancel my premium membership.  I'm stunned by the lack of consideration for the overall negative impact this has had on riders.  I haven't talked to one person in our community that doesn't think this is a terrible feature.  

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  • This is interesting. It's still super annoying but at this point I'm more just curious as to why you're flat out refusing to do what the vast majority of commenters are asking for.  On the blog post you say,

    "Why the change?
    We’ve heard from many Strava athletes that it’s not easy to top a PR set in peak fitness, during a race, or “when they were younger.” But we all still set annual goals and like seeing our progress over a season or a year. Annual Achievements are one way Strava recognizes these personal improvements and celebrates the awesome accomplishments of 2015."

     

    That's the only reason you've admitted to that I can find. But you've now removed annual PRs, so you're no longer even doing that. Why maintain the equally useless calendar year KOM/QOM? You've just stated that nobody asked for it and plenty of people (which you've acknowledged) explicitly don't want it.

    I don't get it. Why are you doing this?

    If you insist on refusing to admit Annual Achievements are a bad idea, despite overwhelming arguments, at least make them actually annual.  If you're the fastest on a segment in the last 12 months, that could be meaningful. Getting a prize for being fastest on January 1st when you're 10 minutes behind the guy or lady who did the segment on December 31st will always be stupid.

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  • NO NO NO... Not good enough. Please go back to the last software issue and add features that people have asked for.
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  • I'm done, Elli you'll not receive another dime from me. Your arrogant attitude towards your customers is not something I will tollerate or pay for. Good luck!
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  • Thanks, not exactly what i was hoping for but i feel it will be close enough.  Getting rid of the yearly PR stuff should clear up my feed to where I'm at least interested in looking at it again. 

    The irony here of course is you claimed to be targeting these yearly awards at riders who weren't as strong as they were in past years... the type of people that would want to see yearly PR's...  sooo... who's benefiting from keeping the yearly KOM's???

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  • All this outage and threatening to quit Strava just makes me laugh. Relax and go for a ride you will feel better, I promise. 

    I think that in general this feature is actually a great idea. Was the implementation perfect? probably not, but hey not everything in life is perfect. Give it some time and they will resolve the issues and years latter you will wonder how Strava functioned without this feature. (trust me, this happens with every piece of software rollout, people in general hate change even if it might be a good idea)

    Now lets just think logically about Strava's motivation for implementing this feature, and keeping it. Remembering that Strava is primarily a business, not some kind of community service for the biking world :) Now for Strava to be popular and profitable it needs to appeal to the largest number of riders/runners. Your average rider is not going to get a KOM or even a top 10 for any segments ever! (I consider myself a pretty good rider and I haven't got any KOM's in my area because there are some really awesome riders who do it for a living, I would hedge to say that 95% of riders on Strava will not get a KOM because a few people in each area just dominate, which is fine, some people are just way better than everyone else and that is ok).

    So for these average riders for the first year or so of using Strava there is great motivation because there are new routes to explore, and PR's to get, etc. But over time you max out your PR's (and for older riders you cannot just say work harder, because they are getting older and their body just doesn't work as well) and you also start to realize that no matter how hard you try you will never get a KOM against a pro rider. (ie. you cannot train 8 hours a day because you have a job). So slowly you motivation for using Strava goes down and you just go out riding for fun without checking Strava just like you did before Strava. (this is obivously bad for Strava). 

    So in order to keep the average rider engaged, Strava introduced Annual KOM/PR's. Suddenly each year your average rider has new PR's to beat, and furthermore the leaderboard for a KOM for the year is shorter and looks to be maybe even possible this year, so their engagement with Strava goes back up and they use strava on every ride. It is actually quite smart. (yes they will receive some outrage from maybe a few thousand pro/serious riders, maybe even ten thousand people will be outraged by this, BUT you have to remember there are millions of regular riders who love this motivation). 

    Just my thoughts....

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  • Andrew, I almost totally agree with that except that the calendar year approach is just so goofily arbitrary. I think even the most casual rider would have to agree that getting a KOM/QOM just because everyone else's records from the last year got dumped as the year ticked over is a pretty hollow victory. 

    It's entirely true that Strava needs to appeal to as many people as possible, this is just a half-assed attempt at doing that. They're not going to win a lot of new fans with it and they're certainly making a lot of people mad.  Just think it through and give it another shot Strava folks.

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  • Hey Adam.

    I agree having 1st January for the whole world doesn't make sense for the Southern part of the world( it should be something like June for them). But I would hedge that most of the cycling world lives in the North and you have to pick a date so 1st of the year seems probably the best choice. 

    However I do agree that on the 1st of January you shouldn't be able to ride around slowly and get all the KOM's, just because you were first. (but it would be funny to have like 200 KOM's on the 1st of the Year). That is why in one of my earlier posts (on this very long thread) I said that KOM's should only be issued on segments that have at least 10 riders who have ridden it, to try prevent this. (also prevent KOM's for random segments that only one person can ride because it is on private land and other weirdnesses like that). 

    Given time I think these issues can be resolved. 

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  • So what happens come May, June, July when all these trophies go away as more people ride/run the segments? Does the average riders/runners put away the bikes/sneakers and wait for next January when they can get back out there and start winning some trophies again!! Or, do they make another request to Strava to make Monthly Achievements because they're not getting their trophies anymore!

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  • The 2015 KOM/QOMs are as dumb and useless as ever.  The argument that there are lots of strong people in my area doesn't hold up for one simple reason: Should I really be proud of winning a KOM when the only reason is that the stronger riders never bothered with it? Hey great, I won a race that had no one else in it.... Believe me, I understand.  I live in the Bay Area and ride the same routes that Nathaniel English, Levi L., Freddie Rodriguez, and a bunch of other pros ride. So, here's a suggestion that may solve all this nonsense.  Strava already lets you filter by gender, age, weight, etc. Why not let users pick their "category" and then only report accomplishments for that category?  

    For example, I'm a 40 year-old male.  I wanna see results for only two things: (1) the overall fastest and (2) other male riders 40+.  Seeing as how you can already filter by this criteria, why not just let me select those categories, just like I do in a race.? (Yes, Greg K., I do race -- as do many of the other folks posting here.) Knowing how I'm performing against other people in my given class (in addition to the overall) is MUCH more meaningful than the arbitrary "2015 accomplishment" which really points to not much. Regardless, your users should be able to choose what they want to see -- at least your paying members should. How nice would it be to just see the accomplishments you select from your given category? 

    Strava may want to seriously reconsider this statement: "We are not going to develop an opt-out feature for annual achievements. Despite the overwhelming support for such a setting, we have chosen to take other steps to address your feedback..." Yikes! That sure makes me rethink my desire to pay for your service. Sure, Garmin Connect isn't perfect yet but it's getting pretty good.... I may stick around Strava because that's where the community is right now, but unless the company becomes more responsive to its users, it won't get another dime out of me. Like I said before, the only reason I paid for Premium was to support this company. Maybe that's not important to you...

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  • I still like the annual Koms, at least as something aligned to the season which it pretty much is for me since I'm in Canada. Sure the annual koms are taken quickly and frequently but that keeps the competive buzz on rides that would otherwise be hopeless winter slogs with heavy mountain bikes, studded tires, etc. Knowing that the annual Kom has set a benchmark it.gives me something to best, a reason to pus. We know they aren't the same, but they are still motivating to me. It's not an embarrassment if it's badass to even just be out there at all, or if it's a solid effort. If you are in a place where you can ride a road bike in the middle of winter, just go out and set the annual Kom at a reasonable level then for sure it will not fall on every ride. Problem solved. If it's such an embarrassment to get an annual Kom for a lackluster effort then just try hard enough that's isn't embarrassing. Search a bit on the Web you will see not everyone hates this, this forum is extremely skewed towards those that don't like it and are looking for a place to voice that and try to make it change.
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  • That's true Eric. The squeeky wheel gets the grease. I'm sure there is a silent majority that don't give a toss either way and there are a few who like the changes. I personally don't like change and I think it all looks so cluttered. I got a real KOM the other day and didn't even notice amongst all the other "achievements". It's free for me so it's a bit rich for me to complain. One things for sure. Some of these guys on here might not be pro but listening to them, I think in their own heads, they think they are :o)

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  • Okay, well I guess some action is better than no action, but if I'm honest (and I will be) it's somewhat disappointing.

    PR medals are gone - great. Yearly KOM/QOM now too, please. Vamoosh. Scram. Skedaddle. Hightail. Beat it. Make like a tree. Yada yada.

    Literally no-one understands the point of leaderboards since 1st Jan. I feel particularly bad for anyone in the southern hemisphere. Peak of the summer. You're fit and really flying. You do a hard ride and take a few (proper) KoMs. The next day you do an easy recovery spin and "achieve" 50 f'king 2015KoMs. FFS!!!!!!!!!

    You can't make this feature better, the only way to improve it is to revert back to achievements for an overall leaderboard only.

    If you really truly wanted to improve leaderboards for everyone, a much better strategy would be to split out the Pros from everyone else. Strava knows (mostly) know who the Pros are, they are flagged with their own badge. with the exception of yearly achievements, there's nothing more annoying than when a Pro Peleton comes through your region sweeping up all the KoMs en-route, essentially pushing hundreds of segments out of reach from the general populace. Pros should have their own leaderboards. Period.

    But we know that's not gonna happen, Strava have already spent the resource on yearly achievements and that's that.

    We are not going to develop an opt-out feature for annual achievements. Despite the overwhelming support for such a setting... Well what a dumb thing to say. We all know you're thinking it but...!

    There really is nothing more clear and concise you could have said that confirms what most of us have already assumed. You may as well just have written "everyone can **** off". Same thing.

     

     

     

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  • "We hear that nobody wants it, but we're keeping it anyway, so f**k you". That's the short version that you may as well have written.
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  • Elle, you really are not listening to your customers. You have made a half arsed effort to smooth things over, which is not enough! Are you all scared to lose your bonus? At this rate you will anger so many of your customers you will be lucky to have a job let alone a bonus.
    Strava have made a monumental cock up, man up and admit it, turn the annual shit off. Sorry to swear but that's all that's left to do as you are not f*cking listening!
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