Samsung Health sync issue

I am using Galaxy smartphone and have connected the Samsung health app to strava app. How to upload activities recorded in samsung health to strava? Can anyone guide please

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  • I have a Samsung Galaxy Watch Active, and I never use the Samsung health app.  I use the Strava App on the watch and on my phone, and the two work pretty well together.

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  • whilst comments like 'get a garmin' or 'use a different app' are amusing, they don't really bring much to the discussion.

    I, for one have come through fitbit and garmin to get here and whilst this s health issue is annoying it does at least have a workaround (export and upload) whereas I never found an issue for my fitbit gps randomly giving up during long runs or my garmin randomly refusing to connect to my phone without restarting everything.

    All devices have issues, the point is to try to get them fixed

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  • Hi,

    I have the same problem to Sync Samsung Health with Strava!!! Doesn´t upload any activity since 11Sept !!!

    Just start today to upload the .gpx files to Strava:

    https://www.strava.com/upload/select

    I hope when they fix this problem, my workouts do not duplicate !

     

     

     

      

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  • Had an upload in the 15th of September and nothing since.
    Annoyingly, Apple Health updates immediately.

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  • It's so strange that it doesn't affect us equally! Mine was working sporadically on and off through the 18th then stopped. I finally downloaded and ran with the Strava watch app today. It's a tad clunky compared to the SHealth app but at least it sync'd immediately. Plus side, since I still had S Health auto-detecting my runs, it still recorded it.

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  • I cannot use Strava app on my S3 frontier because is draining the battery. With music + app, I don't make 1h!! It's a struggle! Samsung Health last without issue 1.5h still having 25% at least after that! So, back to the sync, it's a simple API call, how difficult can be??

    A question for you guys, manual export/import, will contain all the values, heart rate and so on? Thanks!

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  • No. In my case it doesn´t import the HRM values to strava!!! I think that the GPX file doesn´t have that data.

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  • Since this week S-Heath seem to sync again my rides with STRAVA. Once a time in the morning my two rides from the day before. But still far away from an instant sync :-|

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  • I have the same problem no sync from health to Strava for several weeks.  Strava app on the watch is ok but does not do swimming.  Plus if rather use the built in apps on the watch.  

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  • Past 2 days my sync didnt happen. When I opened Galaxy wearable app, it said there are new updates available. Once I installed them the sync has started again.

    Dont know if this was really the issue.

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  • No updates since the 12th September for me. Did I miss any comments from Strava on the status of the issue, or there were none?

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  • Same as all who have posted here....usually syncs the night of my workouts/rides, but not not syncing at all...or random.  A few days ago synced my morning ride, but not my afternoon ride.  Yes, unfortunately Garmin is looking VERY attractive now.  This is sad, I have been a Gear wearer since the beginning.  But, have Strava Summit....so reverting to strictly using the Strava app.  We will see how that goes.

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  • nothing, it doesn't work

     

     

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  • No updates since Aug 20 for me.

    Any Strava representatives tracking this thread? Care to explain how come this works so poorly? "Samsung hitting their upload limits" is hardly justifiable.

    Most folks in this thread choose to drop their samsung app - and while that is understandable, i like the samsung app more. If strava stays broken then it will have to go. 

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  • I've just finished a non-strava-working hike @Anatoly R. and I have a Strava update just appeared this afternoon for my Gear S3, it wasn't there this morning so fingers crossed it helps fix this issue 🤞

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  • .. such poor customer service... Tempted to cancel my Strava summit

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  • Mine syncs possibly once a week at random times.   Usually through the night (UK Time) as i wake up and my phone is saying your activity is ready.  Check my feed and there is the last weeks walks, etc.

    Is this strava or samsung?

    Zwift must send more data then samsung, same goes for garmin.

    Really is very poor whoever it is.

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  • I just got this from Strava Support:

    "Samsung Health regularly exceeds their daily activity upload limits. Unfortunately, all activity types will not sync from Samsung Health to Strava after this happens. We are working with them to reduce their data consumption, but do not have any workarounds at this time."

    I, too, find it hard to believe that Samsung Health would be higher than Zwift, Garmin, etc. Perhaps Zwift and Garmin pay Strava for higher limits than Samsung does.

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  • Someone posted similar response back in August. It looks like they're not doing anything, besides finger-pointing at each other.

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  • So if Samsung exceeds their daily upload limits you'd think that it would prioritise older workouts on the next upload.  Mine has not uploaded for months now.  I've updated app, reconnected Strava to S-Health. nothing....., my Garmin bike GPS syncs in seconds.  

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  • After staying in a different time zone my S Health data was duplicated with a different time stamp when synced to Strava

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  • IS there any progress on this issue? My S Health hasn't uploaded an event to Strava for close to a month. I've had to use 3rd party apps to get my data to Strava, and when the swims upload I lose a significant amount of the data from the swim.....I basically get time, calories, and the distance, no matter how long, is measured at 1 lap (and it's only shown in the details-the main activity screen shows 0 yards).

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  • maybe Samsung sold too much GW Activity 2 and forgot increase these limits 😂😥 Garmin nearly always synced in minutes, S-Health during night at best 🤔 activity GUID and something like UTC "edit" timestamp could solve many problems, improve syncs and reduce data

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  • I use SyncMyTracks Android app, it syncs quickly and even more data, than direct Strava - S-Health, and to many other sites, even back to Garmin 👀 But good news, today after some days without sync, it synced again directly between Strava and S-Health 😉

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  • It still does not sync, s health to Strava from Samsung gear watch...I have followed the instructions from Strava. Is it Samsung or Strava where things are not working?

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  • Exactly same issue for me. Nothing had synched in months except 1 random run.

    Also had the export gpx option been removed by s health on android?

    This is shocking service

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  • Hi Darren,

    I wonder that you report the "Export GPX" in S-Health is removed on Android?

    I use S-Health on Android and track my bicycle rides. My FIT2 PRO syncs reliable with S-Health on my Sony ZX3.

    I open the record and on the bottom of data is the button "Export GPX" I don't track running but I think it should be the same.

     

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  • Hi Edgar. I have a Samsung gear watch and this records well via S Health. I just can't get this into Strava for trying. I've tried everything but both runs and rides don't sync up except very rarely the occasional one.

    I don't have the export to gpx button at the bottom of each activity anymore either on my android phone. Perhaps this is removed from a new s health software update?

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  • Hi Darren, I live inGermany and I don't know if there are different localization of S-Healt. My version is 6.7.1.003.

    If I go from the main page of S-Health to "newest workouts", then choose a record with my bicycle and scroll to the bottom I see this "Als GPX exportieren" means save as a gpx-file.

    Haven't you got that button? Then you should look for answers in the S-Health community.

     

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  • @Darren M

    You activated your STRAVA account in the setting? Pls. check this once more, because the registration sometimes get lost in my app and I had to sign in again.

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