Feedback for the updated Strava feed

We are excited to share with you a project that we've been working on for the past year - a new way to experience the Strava feed.

The feedback you've been sharing with us about better ways to sort and filter the feed has not gone unnoticed. The feed fuels the power of our community and is where athletes inspire and interact with each other. We discovered that on average Strava athletes miss almost 60% of the content in their feed every day. Strava's new feed presents a non-chronological ordering of activities based on characteristics we think are most valuable to you. 

Here's how it works:

When you refresh your feed, any content you haven't seen before will be at the top of the feed, above activities you've already seen. The order in which these new items appear is based on a learning algorithm that uses your past behavior to gauge whether you'll find content interesting. Comment a lot on your sister's activities? Her items will be ranked highly for you. Your friend just ran their best time for a 10K? That will get promoted as well. The algorithm will continue to evolve over time, learning as you use it. We won't hide any activities from you - they'll all be in your feed, just in a different order designed to ensure you don't miss the items that matter most to you. You can read more on our blog.

We will be slowly releasing the new feed over the coming weeks, along with close monitoring of performance and your feedback. You are welcome to add to the discussion below or contact us directly by submitting a ticket. 

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  • Just adding on - I have also canceled my premium subscription and will not renew.  Chronological, with a simple set of checkboxes to filter the types of posts you don't want to see (challenges, commutes, etc.) - probably 10 minutes of coding instead of "a year" of development.

    Maybe someone could spend an extra 30 seconds and finally add "Mountainbiking" as a ride type, too.  That's only been pending 5+ years.

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  • Give me chronological order, please. I really like seeing events happen in the order they occur. I don't want any "smart" algorithms telling me what Strava thinks is most important to me.

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  • Elle and Strava

    Total waste of time and space. Give us the age categories the older users have been requesting for years, and maybe I'll be impressed. You seem to think along the lines of social media - Strava isn't primarily social media. Agree with Neil, Strava is getting past it usefulness, it it hasn't for some time. As for the Strava listening to feedback - bull-----------!

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  • No, sorry. This algorithmic arrangement is already up on my feed and I hate it. I check in several times a day and this still throws out my perception of whats going on when. If I've not logged in for a day or two, I just scroll down 'til the last time I gave kudos or made a comment, easy to see everything that's happened since, in real time/order. If you're following 500 people and can't keep up, you're probably not properly looking at them all anyway.

    Time is linear.

    If you insist on rolling this out, please please please put in a switch so we can choose to order by time. For that matter, stick a switch in for commutes and challenges and it would answer a lot of gripes.

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  • Horrible. Checked my feed today to see which of my friends did what yesterday, and I'm forced to scroll through a mix of activities from 2+ weeks ago – these weren't previously "unseen," as I use Strava daily. Even if they were, that's obviously not what I'm interested in today. CHRONOLOGICAL OPTION STRONGLY NEEDED. This jumbled feed makes absolutely no sense.

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  • There is no nice way to say it, algorithmically sorted feeds F***ING SUCK!!!!!!

    Restore the proper chronological feed order or watch as I join the others leaving Strava.

    If you want to increase feed engagement, add filtering tools or act on user suggestions to sort by activity end time instead of start time. Ignoring common f***ing sense and pushing a facebook style jumbled sort drives users away.

    I will not scroll a worthless f***ing feed! The crappy, jumbled feed you forced on me prevents me using the feed AT ALL!

    Fix or goodbye.

     

    Edit: your unintelligent decision to destroy the usefulness of the feed has directly resulted in me unfollowing dozens of accounts and exiting communities to ensure I can ALMOST rely on the feed to show me activities I care about. The next step is abandoning Strava the way I have abandoned facebook, nike+, runkeeper, endomondo, runtastic, etc. I will not support a service that does not provide utility.

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  • Please return the activity feed back to chronological mode.  It is currently unusable.  I think it is obvious because when you switch from "I'm following" to "My Activities" it changes how the activities are displayed - "My Activity" is still sorted chrono.  My activities show up out of order in the "follow all" and it makes zero effing sense.  

    Clearly the algorithm is no good b/c despite years of data, you think i care if someone joined a half marathon challenge

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  • I've patiently used the new feed and I HATE it. Please, either go back to chronological order or give us the option to do so. While I understand (and really dislike) this type of strategy on other social media platforms, it makes absolutely no sense for Strava. Please, please, please fix this. I've been thinking about signing up for Premium, but it's a deal breaker if I can't make my feed chronological.

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  • I understand that some people may prefer the non-chronological order but I really hate it. Please give option to view feed chronologically. Also, it's interesting that I have the option to view all of these (mostly negative) comments by date.

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  • Did you see today's app update info?

    "Athlete Posts Beta: A few special athletes can now post content in the feed other than activities, like photos, adventure reports and gear reviews."

    This feed "algorithm" ordering is basically a way to guarantee Trek that when they pay Strava to put one of their bike's "reviews" in our feeds, it will have a certain minimum of views.

    I think this is fine AS LONG AS premium members can opt out of these ads, AND have a chronological option.

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  • Please do NOT go the Instagram route and force this on us without a way of toggling out of it. I don't care about some "amazing" ride someone did 6, 12, 18, 24 hours ago...let alone days ago! It really sounds like you are going to be putting (forcing?) older posts up high in the feed. That's not a benefit. 

    I'll be happy to cancel my paying membership if that's the best way to let you know how distasteful this is. And I won't be upgrading the app any time soon.

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  • With the rollout of the new athlete blog posts in the feed today the reason for the change to the feed we've all been commenting on over  the past. months has become obvious.  The blog posts (that have nothing today with any actual activity) will get priority in the feed. Once this is opened up to all athletes the amount of non-activity posts in the feed will render the feed useless for actually looking at other users activities. 

    This also means that there will be no rollback of the feed change, it's a done deal.

    It is also interesting to note that the blog post announcing this new feature is closed for comments. I guess they learned their lesson with the feedback that was left here.  They do provide a form for you to leave feedback but it is not viewable by other users and there is no way to tell if anyone at Strava is actually looking at what you write. 

    Even though I doubt that anyone is looking at the feedback left there I did write this:

    "Your not really interested but you did learn your lesson. After the number of negative comments for the change in the feed you realized letting users comment on this new feature would be a disaster so you wisely closed moments for the blog post. I'm sure these feedback forms will get a lot of serious attention. Off to ridewithgps its been fun."

    I suggest that everyone here do leave feedback in the other post and then post the fact that you did (and what you said)  here. 

    Won't change anything but…

    regards

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  • Good idea to offer other option than chronologically, but a butto nto be able to cutomize between chronologically or "most relevant" first would be nice too.

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  • Yes, I saw the newest update, and David is right, these are obviously related. Despite the way the Strava are spinning it, it is definitely another way for them to monetize the platform at the expense of usability. 

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  • Since Strava is not responding on this forum to the overwhelmingly negative feedback for the new feed format, I reached out via twitter. It took a couple of tries, but I got a direct answer regarding the return of a chronological feed.

    (My Tweet) .@StravaSupport Is a chronological newsfeed option in your roadmap? Thanks.

    (Strava's reply) Not at the moment, but we are collecting feedback and will make update accordingly. Leave feedback here: support.strava.com/hc/en-us/commu…

     

     

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  • I today found that I now have the scrambled timeline. It doesn't make any sense to me. Why is my coworker's ride to and from work in opposite order?  Please restore chronological.

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  • I guess that you no longer need revenue from Premium subscriptions, and hence can happily ignore all the comments posted here and continue to force this unwanted feed re-ordering upon the community with no possibility for paying members to opt-out. Your disastrous new feed will be used for product placement and other rubbish that will no doubt earn you more dollars than we've been providing you with since your inception. I liked Strava a lot, and got quite a few people to sign up, but I'm no longer impressed. You need to go back to your roots and *strive* to regain the goodwill that you're so obviously rapidly losing. No more Premium subscription for me, sorry!

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  • Strongly disagree with this change, UNLESS, there is an option to keep the simple chronological feed 

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  • In view of the latest update I will be discontinuing my premium membership. What the last few weeks have done is forced me to learn the Garmin Software which has a lot more information and no BS. I will keep the basic Strava to follow the 10 people I want to follow. There is a real upside to your "Strava Folly", I save about a $100 a year and because of this in 4 years Strava will have paid for my Garmin 1000.

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  • In view of the latest update I will be discontinuing my premium membership. What the last few weeks have done is forced me to learn the Garmin Software which has a lot more information and no BS. I will keep the basic Strava to follow the 10 people I want to follow. There is a real upside to your "Strava Folly", I save about a $100 a year and because of this in 4 years Strava will have paid for my Garmin 1000.

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  • Everyone visit the Strava's announcement page for the new "Athletes Posts" feature (https://blog.strava.com/athletes-to-follow/).

    Write to every one of the athletes. Message/comment to them on Strava, message/comment them on other social media.

    Ask every one of Strava's anointed athletes to speak out against the destruction of the Strava feed. Encourage every one of Strava's anointed to take up the cause against Strava ignoring users.

    If Strava's anointed athletes can be swayed to speak up, Strava will have no choice but listen. Strava must have no future if it does not fix the feed.

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  • effing awful change to the functionality of the feed

    I refuse to use the feed functionality since you've made this change.

    My usage of the strava has plummeted from checking my feed daily to not using it at all.  I'm on the brink of deleting the app and going back to using Garmin alone.

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  • Yep it all make sense now - allowing 'selected' athletes blog about products etc is going down the targeted marketing stategy.  Ok fair enough, Strava has to make money.

    BUT if that is the case, then allow Premium members the ability to turn it off (along with all the other filters we have been asking for).  If you did that then I would become a premium member (as I havnt seen the benefit of being one yet).  and you would retain all the other people that are suggesting they are cancelling their memberships.

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  • It's a sad fact of life that often when someone takes a good idea and tries to turn it into a money making machine, they lose sight of what made it good in the first place and totally screw it up. As soon as they announced this algorythmic feed you could tell there was going to be some sort of sponsored athlete priority, but this new feature just announced is even worse. At least you can opt in or out of who you see, but that doesn't help the hopelessly confusing timeline in your activity feed for everyone else.

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  • Well now there's no doubt in my mind that both the new feed order and today's update regarding blog posts are undoubtedly linked and driven by monetization. I just cancelled 2 x premium memberships and encourage others to do the same. If it's monetization they're after, then we need to hit them with cancelling premium memberships.

    Strava you're kidding yourself if you think a competitor wont see this as an opportunity to capture a significant portion of the market.

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  • I'd already stopped my annual Premium from renewing because I just can't stand the white interface. Forcing this change on me does nothing to make make me change my mind. It was good while it lasted.

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  • This definitely doesn't improve the Strava experience or make the feed more functional.  If you want to give people the option of 'chronological' & 'random', fair enough.  But why subject your users to something they didn't ask for, don't want, and makes the feed less relevant/interesting?

    Chronological order has the benefit of grouping people who were out doing rides the same day, even if they weren't riding together (ex. "Who was out yesterday?" "Were the people that were out yesterday out biking early in the day while the weather was good or did they go out later once it was rainy?", etc).

    I guess it could be worse - you could pull a Facebook and try to copy Snap Chat Stories into Strava.

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  • I really don't like the algorithmic ordering. My strong preference is for the default arrangement to be reverse chronological order. If you want to provide the option for algorithmic, that's fine, but seeing the events out of order upon opening the app is a real downer.

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  • Noooooooooo

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  • Well, I've already commented on it. But since sequence is getting worse I just stopped using the 'smart' feed. Instead I directly follow athlete's activities by selecting them from the Following list. This is actually not the intention but still faster than scrolling around in the weird feed. SW developers seem only to learn the hard way. It would have been better to spend your money on other stuff.

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