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Sharing on Facebook - no map or photo coming up

I noticed over the past week, when I share my activity, the map/photo does not come up with my post.  It only says check out my activity on strava and gives a link.   Is there a way to correct this?

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  • Thanks, the engineers are already discussing the above Thierry! 

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  • Solve it soon please, posts are now quite ugly without the preview image. Other services work well, why not yours :(

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  • All my friends on Strava do not have this problem of showing the Strava Icon instead of the routes I walked, I want to show them my maps to create interest on the routes I have taken. Is there a simple solution to this (They use Strava and upload to Facebook) Anything I can change or set on my IOS old version? Or in Old version Strava App? Please help

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  • I have the same problem... A boring link on Facebook . Everytime i share a run from strava i also get a message " Something went wrong" . I use the website on my laptop . 

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  • Strava has been slow in general to adapt to the changing web environment. I have been a premium member for almost 4 years and I have seen very little change. Many enhancements are possible but Strava does nothing moving forward and simply maintains their position and doesn't do that very well. Issues that have come up hinky and broken are slow to be fixed and this Facebook issue is just another one. Personally I'm looking for alternatives to Strava that provide similar data analysis with the ability to do things like place split data in the proper orientation for normal data graphs as I have become used to throughout a lifetime of Engineering in the Silicon Valley. Also every single function available on the Strava website should be also available in mobile apps and vice versa. The inability to post pictures from the web site  based Strava, being required to do it from the app doesn't make any sense and hasn't for a long time.  Every aspect of our life is under constant change and the vendor that can move along with the change most successfully will be the one to capture loyalty in the Long Haul.

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  • Still no solution ? 

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  • A solution is coming soon, stay tuned. 

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  • Facebook has decided not to fix the issue (as described here) but our Strava engineers have been able to bring the map back to your Facebook shares. Activity shares made at this time will show the Strava map on Facebook. 

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  • My maps are back today!

    Thank you to all concerned in restoring them.

    regards

     

    Bob

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  • My maps are also back . But no time and average speed . Just a map nothing else ... 

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  • the maps are back, thanks to the team that solved the issue.

    KR

    Martin

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  • Highlight photo not showing up on Facebook once again.

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  • As of Wednesday, the Map no longer shows up on my shared Facebook post. All I get is a link to my Strava account.
    As far as I can tell, I have not changed any settings or apps.

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  • Phillip and Harry - We've heard reports in the last few days about issues with the sharing functionality with Facebook again. The map or image isn't sharing on Facebook like expected. Screenshots or further details would be helpful! 

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  • since begining of February 2019 older workouts shared using a photo does not show photo on Facebook. White places appeared.  When I shared  workout using a map it works.

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  • the same problem is on the Strava Facebook page. Some links there are without photos.

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  • I've just shared an activity from the Strava app and the same thing has happened. There's a blank box with an 'i' in the corner and the Strava title of the activity. It just links to a Strava page.

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  • Hey Guys,

    I am having the same issue for last couple of days. When shared in Facebook, it does not show up Map or Photo.

    Following is the screenshot.

    I am not sure if anyone else is seeing the issue.


    Regards, Bijit

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  • Same here only getting link onto Facebook,  no map!

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  • Happened the same to me. also unable to see previews from the older activities i've shared on FB. please solve this!

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  • Hi, I am having the same problem at the moment. I can’t seem to share a photo or a map to Facebook from either the mobile site or the website. It’s been like this all week.

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  • Same issue as Bijit - No photo showing when sharing from the web portal on a desktop. Why is this not working?

    -Brian D.

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  • I have the same problem as Bijit B. There is neither photos nor a map on my shares. 

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  • The same problem starting from last Sunday... From other systems it works...

    piece of... 

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  • I have the same problem as Bijit B. There is neither photos nor a map on my shares. 

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  • you can share your problematic share again and when photo is showed, you can download an image and use it in older share (as image, it is necessarry to edit older share), then you can delete the newer share, and everything looks "o.k."

    Strava stuff is using this workaround on strava facebook page. Many of shares are only such pictures and alphabetical links..

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  • All of my recent shares to Facebook from Strava Android with a highlight photo appear on Facebook with only part of the highlight photo showing on the left of the post. On the right is a big grey area saying check out my ride and the ride name. Haven't managed a successful highlight photo with stats for weeks now...?

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