Cannot reconect Fitbit Ionic and Strava


I am trying to login to Strava via my Ionic. In the past everything was OK, but i notices that my activities are not synced. When i go to Strava app i can see authorization state as not authorized and doesn't have an account. Down Strava is Autorized is listed from the app.

When pres on Authorize and click on Authorize button a windows is opening and error is showing.

I am trying to click from the app on Strava Login, but there is no response.

I reinstalled Strava application from the app, Revoke the access via, restarted Ionic and the phone, installed Strava again via the app, the same issue is appear - cannot lick and open Strava Login link to enter my credentials.

I have tried a lot of things, incl:

- revoke access from Strava site, disconnect Fitbit

- revoke access from Fitbit site, disconnect Stava

- Uninstall Strava app from the phone, restarted phone and Ionic

-install Strava app again, the same screen is appear -> cannot click on Strava Login, I am authorized, even Fitbit/Strava accounts are not existing in the Fitbit/Strava Account settings and when i click on Authorize > I am getting screen Authorize Strava for Firbit to connect Strava, blog hyperlinks and Authorize and Cancel buttons. When i click on Authorize a page from Strava is open with error "Your session has been expired".

Could you please check my account and revoke all sync to Fitbit to try again?

Do you have any suggestion?

Thanks in advance.


Fitbit Ionic - MS Lumia 950 - Windows 10



  • facing the same issue

  • Me too the app in my fitbit ionic is not allowed to authorise its very frustrating

  • Just bought my Ionic last week so that I could use it and link/sync directly to Strava. Very frustrating to find I have the same problem. Manual entries being made for now but this really needs sorting......please

  • I have the same issue. My account was syncing fine until this week. Now nothing works. Have tried uninstalling Fitbit, strava, revoking authorisation from both sides and reinstalling. I use an iPad and am manually entering runs but it’s so frustrating

  • I am having the same issue! I have been using this Ionic since Jan and everything was working fine until Wednesday last week, I have tried disconnecting/reconnecting/updating etc but to no avail! Not sure if it’s a Fitbit issue or a Strava issue, very frustrating all the same!!

  • Now working perfectly, authorised by clicking the option in the Fitbit app and then changed the web page to and completed the process. Runs sync correctly and full Strava details also sync to my Ionic, get an alert when the Fitbit uploads to view runs in Strava too. Device now working as I expected, thankfully. Cheers

  • I am also facing the same issue. Spoke to Fitbit and they said there was a software issue that their engineering team are working on. Looking at these comments this is clearly not true. Very frustrating! Might be time to return and go for Garmin.

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