댓글

  • 공식 댓글

    Hey Folks, 

    We're aware that athlete's using an outdated OS (version 10) are unable to Kudo activities directly from the dashboard feed. You can follow this known issue here. Unfortunately, we may not be able to restore this functionality but our team is continuing to look into this.

    In the meantime, if you are able to update your iOS to version 11 or 12, you will be able to download the newest version of Strava which does not have this error. Otherwise, you will need to use the website or access kudos through the discussion view to give Kudos.

    Appreciate your patience as we look into this. 

    댓글 작업 고유 링크
  • i do have the same problem since 2 days. what can i do ?

    1
    댓글 작업 고유 링크
  • Exactly the same here, from approx the same time, on iPhone app.
    (but ok online)
    C'mon Strava staff– bug fix needed pronto!

    1
    댓글 작업 고유 링크
  • Since today i have the same issue with my account and i can not give any kudos to other athletes through chrome on multiple computers (also firefox).

    The kudos button is clickable but nothing happens ...

    I can give kudos with the android app on smartphone though, i sincerly hope this issue can be fixed?

    0
    댓글 작업 고유 링크
  • I have exactly the same issue ... just started today. I seem to be able to do everything else and I can receive kudos ... I just can't give it and it just takes me into details of the activity.

    0
    댓글 작업 고유 링크
  • I'm the same. Strava? Are you there?

    0
    댓글 작업 고유 링크
  • I have the same problem.

     

    0
    댓글 작업 고유 링크
  • I have the same problem ☹️

    0
    댓글 작업 고유 링크
  • I have encountered this too over the last couple of weeks. It happens when I am using the app on iPhone and on iPad. (Desktop website is fine.)

     

    If I try to thumb an Activity on the main Feed, the app just takes me to that Activity. If I then try to thumb the Activity, nothing happens. If I touch the "Comments" icon next to the Thumb icon, I am taken to the Discussion screen and the Activity *can* be thumbed there. Then, of course, I have to reverse out to get back to the Feed.

     

    No-one's getting much kudos from me at the moment ... !

     

    Edit: I'm going to post this on the iPhone feedback forum too.  

    0
    댓글 작업 고유 링크
  • Neither can i. Ive tries deleyand reload b the app

    0
    댓글 작업 고유 링크
  • +1 this. iOS 10.3.3

    0
    댓글 작업 고유 링크
  • I'm having exact same problem using the app on an iPad. I have no problems using app on iPhone. I've tried deleting and reinstalling the app but no luck - any solutions????

    0
    댓글 작업 고유 링크
  • Same.

    0
    댓글 작업 고유 링크
  • I have the same issue.

    0
    댓글 작업 고유 링크
  • Same for me, can't give kudos!

    0
    댓글 작업 고유 링크
  • Same here as the previous posts , are Strava not responding to these posts or trying to fix the bug ?

    1
    댓글 작업 고유 링크
  • Jeff, 

    I appreciate the response posted here with explanation, thanks.

    I am on OS software version 10.3.3 on both my iPad and my iPhone. Neither device has prompted me to upgrade and both devices state that my software is up to date. Therefore my issue seems to be that I would need new devices in order to run v12.  

    As I have no immediate plans to upgrade my hardware, I am dependent on Strava for finding a solution for this and I hope your team will treat it as a priority to retain existing functionality for existing loyal users.

    Thanks!

    0
    댓글 작업 고유 링크
  • SOLUTION! Click to leave a comment when the comment box appears there is a thumb to click on. A long way round but it works

    1
    댓글 작업 고유 링크
  • Agree with Tim Synge , exactly the same issue and thinking process 

     

    -1
    댓글 작업 고유 링크
  • Congratulation Claire H. - that's a solution but as you say a long way but it works.

    Many thanks !

     

    0
    댓글 작업 고유 링크
  • It works !!!  Thank you Clair !

    0
    댓글 작업 고유 링크
  • Same problem here. No fix yet Strava? 2 months later? I'm on an iPhone 5c, it says my software is up-to-date. Would really appreciate if you fixed this bug in your software. Thanks!

    0
    댓글 작업 고유 링크

댓글을 남기려면 로그인하세요.

원하는 것을 찾지 못하셨나요?

새 게시물