App very slow

Just moved from iPhone to android device

The Strava app takes forever to load - like 2 mins. Activities and segments also then take forever to load

Have tried uninstalling and reinstalling

Help! It's unusable in the current state

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  • We are finding the same issues, seems to be androit phones that have issues. Refer to comments on this fb post. https://m.facebook.com/groups/592168807616064?view=permalink&id=1310735735759364

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  • Yes, I've had this problem for a while. it's crazy.....I have to force quite the app all the time, to get data to load. 

    It's not my connection or old tech, new iPhone and all other apps like Instagram and facebook load without any trouble. please sort this out, as I'm paying for this service and at the moment it's bordering on unusable. 

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  • I'm having the same issue. Seems to have happened after a recent update. The "Edit activity" page takes several minutes to load, and after it is done loading, it will wipe out all the changes I've made... pretty frustrating.

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  • Same here. Hard to load. Takes awhile. It's effecting usability.

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  • Same here, brand new Samsung s10e, takes 80+ seconds to just load the main "Following" section and another minute+ if I want to edit an existing activity. I have a ticket open with Strava. I'll see what comes of it. My app is stored on the internal storage and I've uninstalled, reinstalled, cleared data, and cache, all with the same result.

    using version 111.7(1033200) on stock Android.

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  • Same here with android on S10+ but only when connected to wifi... the 3G allows the app to load much more quicker.. Have sent an incident to Strava support last month and the only updates I got is that they will process the ticket soon... yep already a month...

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  • Wow. I just turned off wifi and opening strava was nearly instantaneous. Thanks for the suggestion. I'll add that to my ticket and see if it helps the engineers at all.

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  • Yes but watch out the data consumption as for some strange reasons... it keeps loading a bunch of things in the background.. Hope they will fix the wifi soon...

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  • Does anyone know if Strava is working on the wifi issue? I can't find details anywhere. This is the only thread I found with the "turn off wifi" fix. It definitely runs very fast when not connected to wifi.

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  • Mine just started working on it's own on Wifi. I had a (Verizon) Android update for my s10e and now running G970USQU2BSGJ and Strava version 115.7

    Loads fine now (and tested with mobile data off to make sure it was strictly using wifi)

    Best of luck. 

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  • my takes forever to load after phone update of samsung 8. Once loaded you cannotmove around app as with each page change another 5mins of loading page !!!!...worked perfect before now its unusable in this state..pls assist

     

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