Garmin distance not reflected on Strava

Hi, 

My son has done two runs over this past week which (i) are measuring correctly on his Garmin instinct watch as evidenced by running with someone else with a garmin, (ii) are captured correctly on Garmin connect, but are strangely showing in Strava as less than half their length.

Somewhere in the import from Garmin there's a loss of 2k from a 4k run, and 3k from a 5k run.

Any ideas on how to resolve this (note that it isn't a GPS error as the watch and Garmin Connect show the correct figures).

Kind Regards,

Dave

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  • Are you sure it isn't just a case of different units? When I load files from Garmin into Strava, then are shown in miles rather than kilometers. 5k listed in Garmin will show as 3.1 miles in Strava.

    If that isn't it, I don't know why there would be such a discrepancy. I would suggest sending a support request in to Strava to see if they have an explanation.

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  • I have developed the same problem since changing to a fenix 5 watch. The Strava distances are half those shown in Garmin Connect

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  • I have had the same problem, I dont think it's the unit of measure, as my garmin , and connect recorded 5.03km, where as Strava recorded 4.42km, and is syncing with my garmin connect.

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  • Hello, I have had same problem! My garmin and connect records today said 5.4km but strava recorded only 4.7km after syncing from my garmin connect. Very frustrating as I did not get my March 5K challenge badge. Has anyone found any solution to this at all? Thank you 

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  • Only solution I found was to make sure both Garmin and Strava account use the same user-units setting. With both accounts set to " miles" the runs seen to correlate now.

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  • Having the same problem with my son’s Forerunner 235. Garmin, Strava and Map MyRun are all set to miles. Data transferred correctly to Map My Run. However, twice in the past two weeks Staba has inaccurately transferred data. May 6 - 3.75 transferred as 2.75 and May 14 3.0 miles transferred as 2.44 miles. In the second instance, the time did not transfer right either.

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  • I had I had the same problem today. I ran four miles and Garmin Connect shows it as four miles but Strava only shows it as two miles with an end point of two miles. Can I delete it and add it back? 

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