Jeff

1. Community
2. Feature Discussion
3. Can't login to request a new password

@Ira and @Alex - Please write to our team and we'll be happy to help! 

• Opmerking weergeven
• Gemaakt 15 april 2019 22:15
• 0 stemmen

Officiële opmerking

1. Community
2. Feature Discussion
3. Login problems with Safari on Mac

We're aware that some users are seeing an error message when logging in on Safari. Our team is looking into this issue. In the meantime, please go ahead and refresh the page and try logging in agai...

• Opmerking weergeven
• Gemaakt 8 april 2019 21:31
• 0 stemmen

Officiële opmerking

1. Community
2. New Feature Ideas
3. Hide Power or Heart Rate data on an Activity

Hi Everyone, You now have the ability to hide your heart rate on an activity. You'll find this setting in any activity that recorded heart rate. Click Edit (pencil icon), and click in the box next ...

• Opmerking weergeven
• Bewerkt 4 april 2019 15:39
• 0 stemmen

Officiële opmerking

1. Community
2. Feature Discussion
3. No January 2019 Half Marathon Challenge?

Hey Folks,  Thanks for adding your feedback! We've implemented the Half-Marathon Challenge again. Happy running. 

• Opmerking weergeven
• Bewerkt 2 april 2019 22:21
• -15 stemmen

1. Community
2. Feature Discussion
3. Add E-Bike to Gear and Then Default to the E-Bike Activity Type

@Greg - We can take a look at your activities, but you should not show up on the bike leaderboard if you've changed your activity to e-bike. Please write to our team here. 

• Opmerking weergeven
• Gemaakt 2 april 2019 21:27
• 0 stemmen

Officiële opmerking

1. Community
2. Feature Discussion
3. Apple Watch: lock screen

Hi Katie and Brian -  Have either of you tried this? On your iPhone, in the Watch app, go to: My Watch (tab) > General > Wrist Detection - turn this on. On your iPhone, in the Watch app, go to: My...

• Opmerking weergeven
• Gemaakt 27 maart 2019 19:52
• 0 stemmen

1. Community
2. Feature Discussion
3. No Heart Rate in Strava App on Galaxy Watch

Hi James & Paul,  It sounds like it'd be better to help you out through a ticket so we can troubleshoot what's happening. Please feel free to write to our team. 

• Opmerking weergeven
• Gemaakt 27 maart 2019 19:48
• 0 stemmen

Officiële opmerking

1. Community
2. Feedback for the iPhone app
3. Apple Watch Syncing issues

Hi Folks,  You can try forcing a sync: To force a sync of an activity that was recorded using the Strava Apple Watch app, go to the Strava app settings then select history. Next, select the activit...

• Opmerking weergeven
• Gemaakt 27 maart 2019 19:46
• 0 stemmen

1. Community
2. Feedback for the iPhone app
3. Can't get Strava on Apple Watch after changing to iPhone 8

Has anyone else tried @Roger's suggestion? Open Strava on your phone > “More” > “Settings” > Applications, Services, and Devices > Connect a new device to Strava > Apple Watch

• Opmerking weergeven
• Gemaakt 27 maart 2019 19:32
• 1 stem

1. Community
2. New Feature Ideas
3. Age Bracket Recognition

Hi Nick,  Thanks for posting. Did you know you can filter Leaderboards by age with the Summit Training Pack? You can read more about that here.  Cheers. 

• Opmerking weergeven
• Gemaakt 25 maart 2019 19:45
• 0 stemmen