Feedback for Strava on Apple Watch

Please use this forum to leave your thoughts about using Strava on the Apple Watch and what we could do to make it better.

More information on the functionality can be found here: http://www.strava.com/apple-watch

Thanks!

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Comentários

352 comentários
  • I had quite the terrible experience with Strava and the Apple Watch. First its not native which was a real let down considering many companies have native apps now that even allow training to be done on the watch ( Run Keeper ) and the biggest let down of all was the lack of indoor apple watch support. So i don't understand why support the device if its just a viewer for your phone and not a true running app. I sadly had to cancel my Strava Premium account because i run on my treadmill as well as out doors and hate brining my iPhone. To see Strava lag behind Run Keeper was rough, but i had to do it because logging in manual runs was getting old and the app should be native by this time along with indoor support etc. Just my .2 cents. 

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  • @Kelly Betting:

     

    Go to the Watch app on your iPhone, then to General -> Wake Screen and select "Resume Last Activity"

     

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  • I´m completely frustrated with the apple watch app, because I like running without my cell phone, since it´s a BIG iphone 6 plus. So the only app that works without the phone is the fitness app and it does not sync to strava.

    1 - Strava should have an option to record running without the phone, using accelerometer

    2 - Or it should sync the data from the fitness app.

    So there will be a way to record running without the phone 

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  • So I just uninstalled strava from the apple watch - mainly because when I use strava on the watch, it displays the heart rate but it doesn't record that data to the activity -

     

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  • @Strava

    Well done!

    The latest version of Strava 4.10.0 has sorted out the updating your weekly goal although there is still a discrepancy between the figure where the graph is, which is correct, and the figure under the start circle which is a little different. Not important but maybe could be sorted in next update. Otherwise heart data goes into the activity fine and is ok for normal rides as the sampling rate is low of course. I might use a heartrate strap for more serious training.

    @michael wong maybe you haven't set Strava to read heartrate data in the health app. There are a few hoops to jump through to get it all working.

     

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  • I have uploaded an image from my Strava account of a simple shopping trip to show heartrate data going into Strava for those still having problems with it. This was done in 2 degess centigrade so temp is not a problem really as long as the watch strap is pretty tight.

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  • The heart rate is much better with the latest versions. The watch does seem to prefer warm skin though, with fewer horizontal lines in warm weather or covered by clothing during cold weather.

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  • I went for a long run yesterday using Strava (via my Suunto watch) and went to see how it looked in the Health App on my iPhone 6+. Although it says that it's linked, none of the data was there. I went back in time and looked for other runs and couldn't find them. Anyone having trouble with Strava not uploading to the Health app?

    BTW, I did wear my apple watch for music and it didn't register the run bc I didn't have my iPhone with me.

     

    Thanks.

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  • After updating the Strava app on my iPhone yesterday, there is no longer a pulse being recorded for activities. The watch states that I should check my iPhone for messages, but there aren't any. I can start the activity and finish it from the watch, but no pulse was recorded for an 8km run. I've reinstalled, performed a hard reset - no help. Any ideas?

    Thanks,

    John

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  • Tried everything to get haptic feedback and sound signal for every kilometer on the Apple Watch instead of sound message on iPhone. But whatever I try and do the sound message keeps coming on the iPhone and no haptic feedback or sound signal on the Apple Watch.

    How can I solve this issue? PLEASE help me?!

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  • It would be nice if in settings a configuration existed that would allow us, by starting (or stopping) Strava, also the workout app started (or stopped)  on the apple watch

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  • Agree with John Nowak - my three would be run/bike/cross-country ski, so would appreciate flexibility in choosing what my three main sports are vs. assuming a typical triathlon.

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  • Heartrate readings are flaky, and long stretches where it doesn't record, then starts up again mysteriously. Makes it useless for analyzing heart rate when a 15 minute stretch has a flat reading of a single value. 

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  • Strava on the Apple Watch worked fine until you incorporated the HR Monitor and made it mandatory. Some of us don't need it. It DESTROYS the battery. I used to be able to run for hours and still have well over 60% battery left. Now, my watch cannot make it through a 20-25 mile run without dying. It's because the HR sensor is always on. I have it disabled, so it doesn't record.. but it stays on and kills my battery. Not sure how this has been so overlooked. You're crippling the device by doing this.

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  • Please improve the battery usage of for the heart monitor of the apple watch app - so many great features, but this really kills the usefulness. Thanks.

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  • Hi Ben Tsui (or someone else who knows),

     

    How did you to manage to get haptic feedback for every kilometer. I tried everything, but I didn't succeed. Which settings do you use?

     

    Best regards,

     

    Gert

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  • 1) please add more activity options! I cross train many activities, but Strava only lets me select running or biking. I would love to see hiking, yoga, walking, INDOOR RUN/bike, weight training, "other" etc. Otherwise this app only captures a portion of my workouts. Bummer! Especially need to be able to launch these activities from Apple Watch. 

    2) Apple Watch app: need ability to turn off GPS for indoor activities or for when we don't want to drain the phone battery running GPS. Essential feature! 

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  • Hi there,

    I recently updated to a Premium membership thinking that it would allow me to see current speed on the Apple Watch as opposed to just average speed, however it did not change.  It would be great if you could make this update to the Apple Watch app so that you can view current speed which, a lot of the time, is much more informative while you are riding than average speed which you may want to look at after the ride.  

    I also have a very hard time getting the heart rate data to work properly.  Most of the time when I look at the watch it doesn't have a reading, and when I view the heart rate data after a workout there are huge chunks of time where it seems no data is being recorded. 

    Thanks for the opportunity to provide feedback.

    Kyle

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  • "Hi Ben Tsui (or someone else who knows),

    How did you to manage to get haptic feedback for every kilometer. I tried everything, but I didn't succeed. Which settings do you use?

    Best regards,
    Gert"

    Gert - I did nothing to set this up. I though it was default behaviour. I get haptic feedback on the watch every time it posts a new split, which seems to be every kilometre.

     
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  • In no particular order:

    1.  Improve the updating.  You can only hold the watch in view mode for a second before it becomes difficult to run  or worse ride.  Distance pace and heart rate all lag.  It occasionally will show some outdated information, which is better than nothing.  But when it does not update over the course of the next mile or 2, it's useless.

    2.  General connection.  Seems to lose connection often and generally more often the longer the run or ride.  Symptoms are inability to see updates on the watch, actions requested on the watch going no where.

    3.  Knowing that the connection is terrible, update the watch app so that user can tell each request has been received, so he can stop hitting the stop button over and over wondering what is going on.

    4.  Grab heart rate from the watch when using the phone app even if the watch app is not on.

     

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  • Strava has never opened on apple watch. Just infinite loading and it force quits

    I've tried:

    Deleting and reinstalling strava on both watch and iphone.

    Unpairing and repairing phone and watch.

    Leaving strava open while trying to open it on watch.

    Trading in my watch for a new watch at the apple store.

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  • Is the Apple Watch Strava-App able to show cadence and average speed?

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  • I recently noticed that when i use Apple Watch HR app to show HR before i use strava i get more accurate HR in strava and it is monitorem from the very begining of the run. Unfortunately the First Km issue is still there. Last run is 13 min for first km and belive me i didn't crawl.

    https://www.strava.com/activities/558451655

    I open strava on the Watch from shortcut menu (slide from bottom like native HR) and it shows me detali every time i bend my hand. The hepatic info works only when after i start the run i minimize app with crown.

    Both iPhone and Watch have latest iOS and Strava.

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  • I did a run today, started from the watch, and the first mile was correct! I wonder if it was something they fixed on the server?

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  • I also have problems with the stava apple watch app.  Frequently, when I start it, i get the "dancing dots" and it never gets to the "start" screen.  Or it will get to the start screen, then I press "start" and and get the dancing dots for a long time - eventually it will tell me to "check for prompts" on my phone - of course there aren't any.

    Does anyone from strava check these forums??

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  • I tried out the live segments on the watch last night and noticed every time a segment finished the strava app would close. When I looked at the watch it was back to the watch face instead of strava which was slightly annoying!

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  • For all these reasons, compounded by the fact that tech support is completely useless, I cancelled my Premium subscription. Maybe if they fix some of these problems, I'll re-consider giving them my money. Right now we can't even get them to acknowledge them. 

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  • It's been a year and still experiencing problems. Constant 'ending run, starting run, pausing run issues. Complete rubbish and waste of time! Goodbye Strava!!

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  • Always works fine for me when running. I can start/pause/end without issue.

    Haven't tested it for cycling yet, as I tend to use the iPhone itself as I use the navigation/maps part of it.

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  • I do not quite understand heart frequency data with apple watch. one very good thing, is that you now have a MUCH better response that shows data within 2 seconds when lifting the wrist. BUT whilhaving around the same HF while running, the values shown AFTERWARDS online vary from low to high A LOT! And I can not understand why they should, running on a flat area, with a pace that does not fit to frequency either. Anyone with the same issues? 

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