Deleted activity still there

I deleted a run but it still appears in my activity feed and in my training log. When I click on it to try to edit or delete it again it says 'activity not found', yet it's still there. Does it just take a while to update? Is there a step that I'm missing?

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Comentários

22 comentários
  • Comentário oficial

    We have heard reports of athletes receiving either an APIerror.2 or APIerror.1 message. Please try logging out and back in if you are receiving this error. If the issue persists please submit a help ticket with our support team and a member of our team will be in touch as soon as possible. 

     

    If you are experiencing an issue deleting your activity please submit a ticket with our support team. 

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  • I have the same problem. I chose 'delete activity' in the detail view, but find that it still appears in my training log and overview. When clicking on it in the Training log an error message comes up saying the activity can't be found. When trying to re-upload it, I can't because it says it is a duplicate of a file that already exists. What to do?

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  • Similar error here -- attempting to upload an activity after it has been deleted online gives the "activity already exists" error.  The deleted activity does not show up in my training log or calendar.

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  • I have the same problem! It keeps saying my file is duplicated when i try to upload a file. Did you guys find a way around this in the end?

    1
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  • You can delete the activity in the 'My Activities' overview here: https://www.strava.com/athlete/training

    This worked for me after I had this issue

    1
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  • An error has shown up after I tried to save my activity - it keeps saying "stravaKITAPIError error" .  any answers on how to rectify this. 

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  • Same for me - and I've deleted the app, and reloaded, turned phone off and on and it won't refresh the feed. Any ideas?

     

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  • I get the same "stravaKITAPIError error" on iPhone 8+. 

     

     

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  • this has happened to me as well 4/1/2020 when i finished a bike ride i went to save activity and this same error came up and no I can't do anything what can I do to fix this problem first time I've had any problems with this great app

    1
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  • Add me to this list - Ann, Camilla, James, and Long Shanks - as my Strava no longer works. I now get the message -

    The operation couldn't be completed.

    (StavaKit.APIError error 2.)

    I tried deleting and re-loading. That didn't work.

    No idea how to proceed and there seems to be no way to actually talk with someone at Strava.

    1
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  • I have a same kind of problem strvakit.apierror fault 2.

    I cannot make comments anymore

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  • I have the same problem while trying to save an activity: the following message appears  "strvakit.apierror fault 2"

    ...?

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  • Is someone from Strava monitoring this thread?  I just experienced this "stravakiterror error 2" and would like to get it resolved.  thank you.

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  • Same problem here. Has anyone gotten any response?

     

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  • This actually resolved by logging out and then back in on my phone (not computer) once I’d done that the feed refreshed as it should

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  • Log out and log back in worked for me, error message is gone

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  • Logging out and back in fixed it for me as well.

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  • Jed  Dudek

    received the StravaKit.APIError error2

    tried logging out and back in but got the same results

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  • Add me to that.. signing in and out did not help.. Dupe activity I am trying to delete

     

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  • Working now.. just had to wait ~10 mins

     

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  • Same here.  The app (on computer) seemed to hang forever cropping my run.  I couldn't get it out of that mode so I deleted the activity (it was a fitbit .tcx upload), but now it just keep showing the activity everywhere except if I click on it, it says "activity not found", but I can't re-upload it either, even with a new name on the file, because it says it's a duplicate.  I've logged in and out of both computer and app, and nothing's working.

    0
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  • Same issue here

    0
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