Not getting Garmin heart rate data into Strava

I have purchased Summit through Strava and want to better analyze data collected through my Garmin watch (Forerunner 235). I've set up the relationship and can see my activities, but none of the heart rate information is available. I've set "health-related data" to "Access Allowed" and even tried downloading the TCX file, yet still, Strava doesn't see any HR information. Can anyone please help?

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  • I have the same issue. Its a recent problem but it is now not displaying heart rate on runs from the Summer... and it was definitely displaying heart rate data in July and September 2019.

    Heart rate data recorded on running activities is missing... but not just missing, runs that were displaying heart rate data earlier in the summer are now not showing data that was uploaded and displayed a little while ago.

    I've checked that the "hide heart rate data" box is unticked on the runs. Ive tried to upload duplicate .gpx files downloaded from Garmin but Strava wont allow the duplicate upload. The heart rate data is there on Garmin.

    Heart rate data for gym workouts and yoga is still displaying so its just running its suddenly gone AWOL for me. My heart rate on runs is recorded on a worn heart rate monitor, on workouts its just the Fenix watch recording heart rate... but that wouldnt explain why historic heart rate data that was being displayed just fine is now missing... its not how the data is being transfered to Strava (historical data isnt displaying data that was on Strava), its not my kit, its not settings malfunction...

    Looks like some kind of update (in the last month or so) to the way Strava displays of run has screwed up and needs fixing. I assume the heartrate data is still present unless its been deleted at Strava.
    Please give me my heart rate graph back Strava!!

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  • same issue

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  • Same issue using my Garmin 510. Stopped showing my heartrate in the last month.

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  • Alleluia, I am not alone. I know it is a first world problem, but my fitness and freshness graph displaying my progress or " regression" is no longer showing. Have tried everything, disconnecting Garmin, reloading Stava App, etc. I can see my heart rate details for each activity, just not the graph. I use a Garmin Edge 1030 and a Garmin Edge 800 on the MTB.

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  • I had more or less the same issue, not seeing the heart beat. But I found a "workaround":. If you click on the desktop on a segment, and then analyze, suddenly I can see my heart beat. seems it is hidden somehow

     

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  • Ugh!   I'm not either!  What is wrong?  Strava, please address this issue. I've tried everything.

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  • Hi Ray, I logged on using another device, could not remember my password so had to do a password reset, and wallah, all the data came back online within the fitness tracker. Good luck. Ant Hyland

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  • Same and am a Summit member

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  • Anyone from Strava working on this?

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  • Same issue with Garmin 35. Heart rate not showing but in Garmin connect it is.  I have tried alll solutions but nothing works. Help please.

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  • Same issue for me too. Have a new Garmin 235 and all of my data loads from Garmin Connect except my heart rate data. I can see my heart rate in Connect. I’m also a Summit member.

    Strava please help! I have the Summit membership for the fitness/fatigue and Intensity features and right now can’t use them.

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  • Had the same problem with Garmin Forerunner 245 music. I think you need allow access to Health Related data in your Strava "Data Permissions" settings. I have now allowed it, but only works for future activities so will report back if my next activity includes heart rate.

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  • I am also having the same issue. My HR is showing in Garmin Connect but not in Strava. Any tips please. I have tried everything. 

    thanks

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  • Same issue - HR showing in Garmin Connect but not in Strava - any fix?

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  • Same issue on my Garmin forerunner 945. Any updates?

     

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  • So this seems widespread. No data from my Forerunner 735XT even tho I can see it okay on the Connect app

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  • Same issue. I have Garmin Connect pulling data from Zwift. But my Garmin forerunner won’t send HR data to Strava or Zwift even though it is selected as allow.

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  • I've got the same issue with this too. Just got summit and I got it for a reason... not to only see my training log and not be able to do anything else. I use my Garmin vivofit hr + for running and the activities show heart rate on Garmin connect but not on Strava. I sent this issue to Strava but have not gotten a response back. Let's hope this gets solved soon.

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  • Same issue too with Garmin Fenix 6 Pro.
    Everything seems configured well on both Strava App and Garmin Connect.

    Anyone from Strava can help us?

     

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  • This is happening with my Polar Vantage as well.  What is the use of the premium account if I do not have my heart rate data?  My polar account is set up to share HR data.

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  • Why is Strava support ignoring this issue, I am wondering why I bother to pay for Summit, very poor, I have sent emails

    no reply

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  • In my case i found a workaround, if I manage the activity directly on the watch then i find everything also on strava, I mean, both the workout data and the heart one.

    This happen because garmin connect sends data to strava, for me it's enough but for the people that have just a heart monitoring device probably not.

    Hope Strava Engineers find a solution as soon as possible.

    Ciao.

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  • I just upgraded to Summit a week or so ago. I've been using a Garmin forerunner 245 music since December, but nothing was propagating into Fitness & Freshness. My heart rate data was present when looking at individual activities.

    On the Fitness & Freshness page Fitness Fatigue and Form all where at 0 along with the suggesting I to train with a heart rate monitor to use the feature.

    I sorted "all activities" to "running" and that caused the data to propagate for some reason. Now everything seems to be in there since I started using the watch. The Relative Effort drop down doesn't seem to do anything though.

     

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  • My activities prior to joining the subscription service all have heart rate information, but the ones I've had since do not.  Somehow activating the subscription turned off the heart rate data.

     

    At the same time, I started tracking my activities with both my Garmin Forerunner 235 watch and the Strava app (previously I just had the activities populated by Garmin Connect).  Now I just see the Strava activities and was assuming they were being merged.  Either something is going wrong in the merge process to lose the heart rate data, or the Garmin activities are no longer being displayed in Strava.

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  • Same issue here. I signed up for summit account and now ya e less analysis. This seems to be going on since at least November 2019. Get your finger out Strava!

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  • Why is strava not sorting it out? And why do they take forever to answer questions. I pay for the service

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  • Same issue here .. definitely not going to pay for Strava service once free trial is over. Will stick to garmin connect - not perfect, but free and actually shows all of the needed data to train...

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  • Strava, I have the same problem on a Garmin 45S. Some older accounts are still working, but my new one is permanently-borked. Thank you for coming to work today!

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  • Same issue here. Garmin Fenix 6X

    STRAVA! FIX THIS!!!!

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  • Same issue. Near new Garmin 530.  Everything authorised.

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