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Strava App on Samsung Galaxy watch fails to record activity

I've had the sync issue and somehow resolved that. Now I seem to have an issue that Strava sometimes doesn't even bother to record an activity. When I finish my activity, I go to stop recording and I get an error saying the activity was too short to record.  I turned off the auto pause feature hoping this would help, but no change.  I have also deleted and reinstalled the app on my watch.

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  • Comentário oficial

    We are working with our developers on an upcoming version that contains several fixes which we believe will alleviate this crash. At the moment, we believe this is related to free memory within the Strava app or on your watch itself. 

    Unfortunately, we do not have an ETA when this version will be released but will share updates to the thread found here once we know more. 

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  • I am getting increasingly annoyed with the same issue that Evan posted. Up to now i have had intermittent problems syncing. Twice this last week my workout has not been recorded at all. I start my activity, continue with workout, and go to finish my workout only to find that im not recording. This is really unstable software and im considering using a different more reliable piece of software or just going back to samsung health... at least i can rely on that.

    Strava.... get your finger out quick! common

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  • I am having the same issue.  I start Strava on my watch, start running, look at my watch to find Strava has shut down.  I reopen it, but the activity isn't there so I have to restart Strava again.  Sometimes this happens 3 times on a run.

    It is terrible and affecting my running to the point whereby I am thinking of changing the running app I use, which I don't want to as it is a good app that others use, or purchasing a new watch, which again I don't want to do as it is an expensive solution.

    It was working fine until a few weeks ago.  I have restarted the watch several times and deleted the app a few times and reinstalled it, but nothing works.

    I don't know what Strava and / or Samsung have done to make it perform so badly, surely one of you can sort the issue out ASAP.

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  • Basically, I'm having the same issue as Mark. Strava is constantly turning off during indoor runs and some outdoor runs to the point where the app is unusable. This has been a problem on my galaxy watch for weeks now, even with the most recent updates installed. Please try to sort it out or it will be time to move back to garmin as I never had any troubles with their apps.

    Thanks
    Tony

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  • I have the same issue: this week I made 3 acitivities, I stopped the record and all was OK (I saw distance, time and so)  but the sincronization failed and no data saved; what to do? Maybe Android 5.0.1 could be the problem?

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  • I was also having exactly the same issues recently...is there any solution so far ? Thanks sharing.

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  • Is there any solution to this?
    Looks like I'll have to stop using strava.

    This is an annoying feature. Having a minimum time doesn't make sense.

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  • I'm having the same issue, cant see any solutions, Strava?

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  • My trouble using the Strava app on my watch is that the tracking is inconsistent and the pace and time is often incorrect. So annoying when I previously had a garmin and it never let me down.

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  • My trouble using the Strava app on my watch is that the tracking is inconsistent and the pace and time is often incorrect. So annoying when I previously had a garmin and it never let me down.

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  • Same issue, even on outdoor rides now, not just the running machine indoors.  I'm reverting to my Garmin bike computer for cycling but doesn't help the running.  Please Strava, or I may as well cancel my premium sub.

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  • Same issue. Start Strava on Galaxy during HIIT or Yoga, only to find that it shutdown during the workout. I subs ribed to strava last month, but this will certainly not do.

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  • Strava and my Samsung watch have worked perfectly for over a year and all of a sudden my rides randomly stop recording within the first 10 minutes of my ride. This issue started a few weeks ago and is very frustrating. I'm paying too much for a major issue like this. Please fix Strava.

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  • Have same issue. Very annoying to find that after 2.5hr riding strava has stopped and closed down. No activity saved.

    Fix this issue please!!!

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  • After no response to this issue, I canceled my Strava subscription and switched to Garmin Connect last week. Much better! I highly recommend it. I have an old Garmin Forerunner 230 that I am using while I wait for my new Fenix 6. Even with the old Forerunner watch, Garmin Connect is better and more reliable than Strava. I also had better results just using the Samsung exercise apps on the Galaxy watch, than Strava or MapMyRun.

     

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