Feedback about our Forum

This is the post for all feedback and feature requests related to our Community Forum. This includes what's working, what's not, and what you'd like to see from us. 

How to format your new idea and/or feedback:

Feedback that is actionable and constructive is most effective. When sharing, please consider the following when framing your thoughts:

  • If you have a new idea, it's helpful for us to understand why that feature is important for you and the value it will bring. For example: I want __. It will allow me to do ___. The reason that is important is because of ___. An example of when I needed that was ___.
  • Specific examples and details that illustrate the problem/confusion you are experiencing. For example: When I do ___, then ___ happens and that is not ok because ___.
  • Screenshots that help visually illustrate the problem. For example: Here is a picture illustrating my point ___ from above. See how ___ is doing ___?
  • An explanation of why this is important. For example: This is important to me because ___.
  • If you propose a solution, an explanation of how that solution would help you and why that is important. For example: I think a ___ would be great because then I could see ___. This is important to me because I have to ___.

 

If someone has already suggested the same idea as you, you can help us quantify the demand for the feature or improvement by upvoting the original comment. To upvote, click the up arrow on the right-hand side of the comment. 

 

Do you need technical assistance or wish to report a bug?

Keep in mind that this space is reserved for feedback. It is not the optimal place to solicit technical assistance or report bugs. To receive assistance with, or to ask a question about our product, please first search our Help Center for the related article. If you do not find what you are looking for, you can submit a ticket with our support team by following the instructions here. To report a bug, first check our Known Issue section. If you do not see the bug you’re experiencing, you can submit this to our team by following the instructions here.

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Comentários

68 comentários
  • Regarding "Feedback on our Forum" (the title of this thread)...

     

    When looking at the Forum, it appears that NO ACTIVITY has taken place for years.  See attached picture...

    Although it may be interesting to know what each thread starts, it is even more important to know when the most recent post occurred.  Let's add a DATE to the "comments" (mayby "posts" is a better word here).

    Also, as you can see it says "Sort by newest post", I cannot determine if these two threads are actually sorted in that fashion.  

    Lastly, let's add a "Sort by" inside of each Thread.

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  • Afranio Babo I took a look at your account and it appears you may have hit our limit for the maximum number of followers you can add per day. Please wait 24 hours and try again. 

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  • I want to be able to chose what my default map. The 3D map for mtb, trail, hiking does not help me in giving a good view of my track. I don't think the only way to not get the 3D map as default should be to cancel your subscription, but this is what I have done. Right now, I am waiting for my renewal day to get rid of the 3D maps! I might reconsider my cancelation, but not before it is possible to chose what default map is used.

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  • Another suggestion , in line with my point 3. in my post above is to have a Community Discussion in all menu items, so if I want to post a suggestion it is automatically sorted by the context in which I clicked on Community Discussion.  

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  • Where can we discuss the most recent updates to the app? I'm not at all happy with the new "map" screen; finding segments has become much more difficult!

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  • David O’Brien if you have a subscription you can create weekly/yearly time- or distance-based goals for running, cycling and swimming on the website, as well as power- and segment-goals. On the mobile app you can create weekly, monthly, or yearly distance, time or elevation goals for all activity types, including walks. I hope this helps!

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  • Emerson Wyper we have a feature called the Personal Heatmap available for Subscribers that hopefully serves the purpose you're looking for. You can read more about it here - https://support.strava.com/hc/en-us/articles/216918467-Activity-Heatmaps-Premium- and see the updates we've made to it on web as well as bringing it to mobile with some additional customization option this year. You can even overlay it on the Maps feature on Mobile or while building new Routes on the web.

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  • Hi Bc B. thanks for your feedback, we value it greatly. Your method of defaulting all your activities to "Only Me" and manually switching the ones you want to be visible to others is a common practice. We understand our athletes would like greater control over how certain Sport Types appear by default, and I will gladly pass this feedback along.
    We recently launched the option to hide activities from the home feed. You can read more about this feature here. Additionally, there is a site that lets you connect your Strava account and set up certain criteria or update several different settings in your activities and you can decide when a rule should be applied, so you can default certain Sport Types to be "muted" and hidden from the home feed with it. If you wish to try it out, you can find it here: https://www.activityfix.com/

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  • Feedback that is actionable and constructive is most effective.

    1) Contact Us by email sucks. Just get rid of it as an option and save us the time of composing actionable content when the reply is a generic message redirecting here. Total waste of time.

    2) I want Activity Chart in Web App for running to use meaningful min/max y-axis for elevation (like mobile app). It will allow me to easily see changes in elevation. The reason that is important is that hills should look like hills. An example of this is two pictures illustrating the difference between mobile (good) and web (bad) for the same activity. 

    Good (Mobile App):

     

    Bad (Web app):

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  • I want Activity Chart in Mobile App for running to use meaningful min/max y-axis for pace (like web app). It will allow me to easily see changes in pace. The reason that is important is that I care about my pace when I run and pace data below meaningful minimum flattens the curve. An example of this is two pictures illustrating the difference between web (good) and mobile (bad) for the same activity. Charts are for the same activity. Difference is web vs. mobile.

    Good (web app) blue line is pace:

     

    Bad (mobile app):

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  • I just wish I could easily change and save which (default) shoes I'm running in that day from the app. Instead I have to go to the website and edit shoes. That makes no since to me.

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  • How about Strava rewards/acknowledges those athletes that have used the platform for 5 or 10 years or completed 100,000km (for cycling) or other significant metric (for other sports)?

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  • Yesss J Fury, I can't believe how little this is talked about, having a chevron toggle button. I've seen nothing on the internet for it and searching "chevrons" in the one feedback area came up with only your result.

    Anyway, +1 to adding chevron toggle! Would be so incredibly useful and such an easy thing to implement

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  • how do I get rid of this blue area around my location? when I try to build routes it throws the color off and makes the building difficult.

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  • Hi Chris Williams The blue circle represents the accuracy of your location. Everyone sees this, but it's generally very small. Please try disabling your location and re-enabling it or try to modify it by clicking on the icon indicated in the screenshot below:

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  • Sorry about the typos:
    *what-->when
    *mayby-->maybe

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  • Boa noite, não estou mais conseguindo adicionar meus amigos, esta dando erros pedindo para fazer contatos com vocês. Desde já agradeço.

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  • Eu tenho assinatura, e, pela segunda vez, o strava não registrou minha atividade por completo. :(

    Outra coisa, para se guiar com uma rota pré selecionada do strava, é muito difícil, acabo fazendo e usando a rota no Maps ME, fica bem mais fácil para segui-la.

    Estou desapontado, por pagar por um app que tem problemas. E NÃO É BARATO!

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  • I want to make a suggestion, but feel there is no avenue for that here.  I have stopped using Strave because I don't want it to post every activity I do - I record walks for my own information, but don't want people scoffing at a 1.5k walk - when it isn't intended for public info.  I feel I have no control, or if I do, its buried under lots of faff.

     

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  • Hello, is there a plan to add activity type "kick scooter"? I am just finding some replacement for Endomondo and it is one of the points for my decision.

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  • Hello,

    In activity analysis page (such as https://www.strava.com/activities/00000000/analysis), I would like to:

    - Have a "reset selection" action to cancel selection of the ride

    - Have a "curve smooter" option, maybe with several options in second intervals (3, 5, 10, 20 sec...) or a custom field

    Thanks a lot :)

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  • The strava could generate a report that could be extracted to the excel platform. It would be interesting to have a report that could be amplified in the details.

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  • I would like to have a version of segments on strava for Potholes so that you can get a warning of upcoming dangers this would help reduce the number of injured cyclists and damaged bikes. 

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  • I'm sure I am not the only person that uses miles and kilometres. Whenever I run the units I typically think in are miles. When cycling my brain thinks in terms of kilometres. I typically only need this when viewing completed activities. I know you can change it by going into options and changing the settings. However, this takes a significant effort. 

     

     On my phone this requires I back out of the activity I am viewing. Go to settings. Select display. Select units. Select the alternate. Hit back, twice, which will get me to my feed. Then I have to select the activity I want to view for it to update to the new unit. 

     

    By these steps if I want to switch between viewing in miles/kms, and in my case I do as the feed has runs and rides, I have to press 8 buttons just to change once, let alone change back. 

     

    There are a number of ways this could be fixed. 

    - Tapping the metric, speed/pace/distance, and it or all switching. 

    - A miles/km button in the activity 

    - An extra option within the display settings, allowing different units for different activities

     

    Personally I'd like the ability to switch between on the fly, so when speaking to someone else that uses different units to yourself you can quickly compare.

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  • Feature request!

    Sort/filter PRs and matched rides by bike.

    I have 2 mountain bikes, a cross country and a more trail type bike. The trail bike is much heavier than the cross country. I sometimes ride the trail bike on cross country trails just for training purposes... It makes me faster when I go back to my lighter cross country bike. It would be helpful to be able to compare my performance across the two different bikes. I can't touch my PRs I've set on my cross country bike with my trail bike, and there's no easy way for me to look at a segment and see which attempts were set with which bike to see if I'm improving on my trail bike. All I can really tell is that I'm slower on my trail bike!

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  • My Performance / Heart Rate Zones, max heart rate setting: Strava help says "By default, we determine your heart rate zones by estimating your max heart rate based on your age". Sounds like there's a button you click to select the this default max heart rate. But there isn't. And even if you ask Strava support to set it for you, they tell me it's not going to change as you get older, and it should.

    Please can you add a 'use default max heart rate' button in the Heart Rate Zones section of My Performance, and when this is enabled, update this value as it changes with the athlete's age.

    The help should be clearer as well.

    Cheers

    John

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  • Does anyone know a way to set a walking goal on the strava website. I only am able to set goals for running and cycling?

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  • Feature Request:

    Combine select activities into a single personal map, either automatically by location or manually by selecting relevant activities. This would be less about the actual activities that get included, and more about making your own trail map. Maybe even be able to annotate and share the resulting map.

     

    I know I have been to many areas for mountain biking, road riding, or running, where wish I could make a map of the trails by simply running different routes each time I visit. And then that map could be my reference for planning out routes, or sharing with friends to help them plan routes

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  • I can't see a forum topic to post a suggestion about strava features so I'll do it here...

    I want to financially support Strava through a paid subscription, I just need a feature that I want as an excuse. I only really use strava to keep in touch with my close riding/running community so the current subscription features don't interest me as I'm not a competitive rider/runner.

    If you could provide a paid subscription feature of an import filter for Garmin connect I'd jump at it. By filter I mean only importing specific activity types such as runs and bike rides, ideally that aren't commutes. That way I could have my default visibility set to 'Followers Only' and not have my followers feeds choked up with my strength, yoga, swim and gym workouts! (This is especially true of ride/run commutes.) Unfortunately I currently need to set my default to private and manually publish just those that my followers might be interested in.

    Like I say I'd happily pay for this feature as it would also reduce clutter in my private activity log.

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  • Features request:

    • Adding Canicross in Strava would be great
    • Dark theme in both website and android app

     

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