Beacon: Send us your Feedback

Premium athletes can use Strava Beacon to share their real-time location with their family and friends. To learn how to use this new feature, you can read our documentation for iOS and Android

We are looking forward to hearing your thoughts on this new release. Thank you for sharing your feedback with us below. 

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Комментарии

Комментариев: 123
  • The Autostart feature doesn't send anything to my contacts - I'm wondering if it's because the numbers I want to send to are from Jersey in the Channel Islands? +447797XXXXXX

     

    Any ideas?

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  • My premium subscription has been updated recently without my knowledge. I wish to cancel my subscription and to be refunded, I am currently being treated for Leukaemia and will not be able to ride for the next twelve months.

    Your understanding would be greatly appreciated.

    Garth.

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  • When 'clicking' on the send beacon text button Strava crashes/restarts. The icon to the right of the activity select button (Run/Cycle) has the same effect. 

    I've submitted a ticket (901086) on the support forum before coming across this direct feedback forum. 

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  • Firstly, it would be a really great idea to be able to select/deselect easily from the three safety contacts before sending each beacon message. Reason being that the wife will always want the message whereas I won't always want to send it to my weekend riding buddy for a short mid-week solo ride.

    Secondly, how come that WhatsApp does not appear as an option for sending the beacon message? I get Messenger and regular text Messaging on my Android app. With just about every one I know using WhatsApp it baffles me why this isn't an option?

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  • Simple solution David, just keep your wife on there as a permanent contact.  On the weekends just add more contacts the actual texts to whom ever whenever.  That is how it is designed.  Good luck!

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  • Works fine to me, but:

    -Automatic text message does not send the URL to the beacon site.
    -Must send manually through whatsapp.
    -Cant configure auto message to use whatsapp instead of SMS.

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  • I use beacon on Android 7.1 with Strava 23.0.0. It would be great if the default SMS app could be used automatically instead of making me select an SMS app every time I try to send a message to my safety contact.

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  • Beacon is the main feature that encourages me to go premium with Strava, it gives my wife peace of mind. And the actual tracking that it provides seems great.

    Why when I am finished my ride does strava not send a "completion" text. I.e. I have stopped (not paused) and sync/uploaded my ride to garmin.

    The whole process is automated for starting the tracking process so why not the stopping process?

    Apologies if this has been asked before

    Thanks
    Laurie

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  • Recently my emergency contact has not been getting the beacon texts until many hours after my run.  Example: today I ran at 7:30am.  I was in a strong cell phone reception area.  Activity uploaded to Garmin Connect and Strava at completion of run.  Spent all day in strong cell phone reception areas, including many hours on wifi connnection.  Emergency contact received the beacon text notification at 6:39pm.  They also were in strong cell reception areas all day.  The safety aspect of Beacon is one of the primary reasons I subscribe to Strava Premium because I want to send the notification via text but Garmin LiveTrack only notifies via email.  I'm using Android 8.1 and Garmin 735XT.  Is this a known issue or do you know what might be causing this long delay in sending the notification text?

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  • Like to run free of devices - in order to have this feature on Strava or live tracking activity on Garmin, Garmin Watch shd be connected to the Garmin App. I don’t like carrying phone or other devices while running ..

    Hope Garmin or Strava comes up with some new technology

    Happy running

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  • Hi, Beacon for Garmin used to work with my  Garmin Edge , but seems to have stopped, even though everything looks like it’s got the right settings. Any suggestions for troubleshooting?

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  • Would love to see a Beacon feature that lets me set the intended destination or how long I estimate to be out on a ride so my safety contact knows how close I am to ending my ride and if I made it to where I intended. I know they can see the recording status as paused if I'm at an intersection but more info to give my contact would be comforting, especially for commuting.

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  • I agree with Satish about wanting to run free of devices, especially my phone. Does the phone have to be connected to Strava during the activity, too?

    I also agree a completion text would be nice in addition to a text if I'm stopped for more than 5 minutes (like Road ID).

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  • Beacon is my main reason for upgrading to premium.  It keeps my family from worrying about me and getting frustrated because they now know if I'm heading back home.

    There is one missing step that would make it perfect.  To let us link it up with each other riding in a group. That way, if we get split up, break down, or leave breaks at different times, we can keep informed on where we all are.

    During a recent event, several of us were riding in different groups and taking different lengths of the ride.  So each "group" sent a beacon to an agreed upon address.  Then we could get a an idea where we were, but it was clunky by having to switch between each.

    It would be great if Strava would take the beacon, let us share it with the "group", then each in the group that beacons to the "group" gets joined into a common map, showing each of us, like a real time flyby.  This would be great for charity rides, where people take different routes, with group rides when people get split up, or for casual rides if we want to share that we are out in case anyone from the "group" wants to join us.

    Recently, I was on a group ride where two of the riders dropped back.  Since this was a no-drop ride, we were worried about them.  I then rode the ride back to the beginning, searching for the lost riders, worried that they had a breakdown or worse, only to find out they took a short-cut to wait for us down the road.  Group beaconing would have helped us all stay together without the worries.

    Love beacon, would like to see it expanded.

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  • Beacon is a useful feature. But starting it should be streamlined. As of now, every time you want to start it you need to :

    1 start the activity
    2 select beam
    3 select which app to use to send the SMS
    4 click send on the SMS
    5 click start activity

    All of this while having network coverage.

    I propose to add a setting that allows the user to send the beacon and automatically every time a new activity is started on Strava. I, for one, don't care for SMS costs (I basically only use it to send those beam sms' ...) But those 4 extra steps take time when what I want is to just start riding.

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  • Is it possible to display pace or speed when viewing an activity via Beacon?

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  • I'd really enjoy a stable URL for Strava Beacon, with the option to regenerate at will. That way I can send it to loved ones who can bookmark it, and if it accidentally gets shared more widely, I could regenerate a new one. New beacon tracking sessions could just automatically happen without spamming my contacts.

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  • the Beacon feature doesn’t appear to work any longer when starting a run through a Garmin watch. it worked a few weeks ago. has anyone reported this already?

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  • If I forget to send the beacon text at the start of an activity, or if say "no" when prompted and then change my mind, is it possible to send the beacon text during an activity? I am using the Android App on a Samsung galaxy S6.

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  • I've become Summit earlier today, the main reason being Beacon. I attach below what I'm getting as soon as I have my GPS position established, ready to get going, and tick the Beacon icon.An overview of my plan.

    I use a Samsung S5 and the Android Strava app, which is always up-to-date.

    Already logged a ticket with support, but they flatly declined.

    Christophe

     

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  • My safety contacts now get the link but it keeps saying "activity not started". I've reset my garmin, my phone, reinstalled strava and garmin connect and it still doesn't work. can you help, please? thanks

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  • I'm having an issue with the beacon. I have a Garmin edge 1000 and Strava premium membership (or whatever it's referred to now)

    The beacon used to work perfectly. However, now it sends the text message but the tracking doesn't work. Any suggestions? I'm using a Google pixel XL phone. I haven't changed any of my devices.

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  • My contacts cannot view my position in either Garmin live track or Strava beacon. I have reported this issue but have not received any assistance

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  • I like to use the beacon feature so that my wife can see my progress on the commute home.

    But the process to send the beacon SMS has become too cumbersome.

    Currently I need to do the following steps to send the beacon SMS:

    1. Start recording by opening Strava app.

    2. Send Beacon Text

    3. Select "Send Text via:   (Messages, for Samsung text)

    4.Select Recipient. (Even when safety contact is already preset, the recipient is not selected)

    5.Done when contacts selected

    6. Send Text (Note that it is good to be able to add detail to SMS, if required.).

    7. Exit Message app to return to Strava app.

    8. Start the activity.

     

     

    I have noticed that when I exit the messaging app after sending the SMS, or NOT selecting any recipient,  that the Strava app advises:

    "Beacon is on! Your Location will be sent to 'Beacon Contact name'   "

    However, unless I have selected a contact and SENT the SMS, then the beacon is not sent to my preset contact.

     

     

    Kind Regards

    Rod

     

     

     

     

     

     

     

     

     

     

     

     

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  • I have all my settings set up to automatically send a beacon from my Fenix 5. It worked perfectly for the last 6 months and only until recently has it not worked. When I start my activity, I get a beacon sent notification but within an hour of finishing my activity, I get a notification that "Beacon failed to send." I confirmed with my wife that she has not been getting a text message. She does still receive an email from Garmin, so live track is working, but it seems that the communication between the apps is not working. 

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  • Beacon isn't working for me. Recording works fine so not GPS problem. Link says no data recorded.

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  • @Tony - I created a ticket from your comment. I'll follow-up with you through there to help troubleshoot. 

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  • I love the Beacon feature! But it could be a bit better.

    I agree with a few others, that the process to send a Beacon message is too cumbersome. There should be a setting to just automatically send a text to all pre-set contacts whenever I start an activity.

    Plus, as it is now, Beacon is only doing half the job. I work from home and go for mid-day rides while my gf is at work. I still have to remember to send her a text when I get home to say I made it safe or she has to check the tracking regularly. It would make sense for Beacon to automatically send a notification text when the activity has been "finished".

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  • My Garmin account and Strava Account are connected. On startling an activity on my garmin with it link to my iPhone it used to send both Garmin and Strava Beacon Email and text respectively to my emergency contact. Now I get a message saying I need to send Strava Beacon manually.
    Why is this?
    I am a Strava Summit subscriber.

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  • I would love it if the beacon also auto sent a message when I finish my ride/run...or my girl finishes a ride run...maybe a button in preferences...but I would appreciate that notification
    Thanks!
    Greg.leibert@gmail.com

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