HTC desire 500 not compatible?

Hi, have been using Strava for several years & no problems. About 1 month ago (January 2019) my exercises wouldn't 'sync'?

Tried 'Log out/Log in'; didn't work then Strava suggested to 'uninstall then re-install'; NOW when I go to download & install the software doesn't recognise my HTC Desire 500?

Why? Any suggestions without a major reset if possible?

P.s. I'm not very 'Tech minded'

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