The upload appears to be malformed and we are unable to process it.

It did not sync and cannot be manually uploaded. I get this error message:The upload appears to be malformed and we are unable to process it.

I also cannot view the ride on my garmin. Any suggestions?

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  • I have the same problem.  Anyone with suggestions?

  • same problem - indoor ride on zwift not downloading 

     

  • sorted it myself - used the same laptop that recorded indoor ride rather than the one linked to it 

     

  • I have the same problem.

    I am starting to resent Garmin, as every time I do an important ride, I have a mulfunction. 

    The file is there. Can't open it on Garmin. Tried to upload the file on the desktop, comes up with the above message. Everytime I try to open the file, it opens the Stravalyzer, but all I get is the orange page with the cog picture. Can't even open the file to have a look if there is a simple mistake somewhere. Does anybody know how to open the actual files?

    SOOOOOOO FRUSTRATING!

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