С ответом

The upload appears to be malformed and we are unable to process it.

It did not sync and cannot be manually uploaded. I get this error message:The upload appears to be malformed and we are unable to process it.

I also cannot view the ride on my garmin. Any suggestions?

0

Комментарии

Комментариев: 20
  • Официальный комментарий

    If you experienced an error message regarding malformed data after attempting to upload your file to Strava, we've found some problems with the in the file and it can't be uploaded to Strava as is.

    Please try the suggestions listed in this help article

    To prevent future issues please check for any software updates for your device and try a hard-reset. 

    Действия с комментариями Постоянная ссылка
  • I have the same problem.  Anyone with suggestions?

    0
    Действия с комментариями Постоянная ссылка
  • same problem - indoor ride on zwift not downloading 

     

    0
    Действия с комментариями Постоянная ссылка
  • sorted it myself - used the same laptop that recorded indoor ride rather than the one linked to it 

     

    0
    Действия с комментариями Постоянная ссылка
  • I have the same problem.

    I am starting to resent Garmin, as every time I do an important ride, I have a mulfunction. 

    The file is there. Can't open it on Garmin. Tried to upload the file on the desktop, comes up with the above message. Everytime I try to open the file, it opens the Stravalyzer, but all I get is the orange page with the cog picture. Can't even open the file to have a look if there is a simple mistake somewhere. Does anybody know how to open the actual files?

    SOOOOOOO FRUSTRATING!

    0
    Действия с комментариями Постоянная ссылка
  • I get the same error trying to upload Zwift activities since my latest update. The activities did not load automatically as usual and although the *.fit files are on my this laptop (the same one they were recorded on) they will not upload manually. Why hasn't anyone from Strava weighed in on this?

    0
    Действия с комментариями Постоянная ссылка
  • Exact same thing happening to me. Please fix this!

    0
    Действия с комментариями Постоянная ссылка
  • Me too!

    How can I get this from my Wahoo Elemnt Bolt in to Strava?

    0
    Действия с комментариями Постоянная ссылка
  • It happened to me on January 1st 2020. Then today, again. February 1st 2020. The message on Strava was, "The upload appears to be malformed and we are unable to process it." Is it the device? Does this just happen on the 1st of every month? The device is the Edge 530. I've already sent it back once. Is this a new problem? Can those rides be uploaded in the future if the problem is fixed?

    0
    Действия с комментариями Постоянная ссылка
  • Same thing March 1 2020

     

    0
    Действия с комментариями Постоянная ссылка
  • Another one here on March 1, 2020.  Has anyone made any progress with this issue?  Curious about the date at the first of the month.

    Error message reads "the upload appears to be malformed and we are unable to process it."

    Device is an Edge 520.

    0
    Действия с комментариями Постоянная ссылка
  • Estou com esse mesmo problema... acontece direto cmg... quando baixo de um gps atrio... faço um percurso top, quando vou salvar dar nisso 🤦🏻‍♂️ Não sao todos... mais acontece... pelo amor de Deus alguém me ajuda?????????????

    0
    Действия с комментариями Постоянная ссылка
  • The link in your help article actually worked. I can't believe it. I got the message "The upload appears to be malformed and we are unable to process it". It was with my Garmin watch and I'm so relieved that you have this ability to fix the file. Thank you, thank you, thank you.

    0
    Действия с комментариями Постоянная ссылка
  • Very same problem here with Motorola android phone. Any fixes yet?

    0
    Действия с комментариями Постоянная ссылка
  • Is there a way to reformat and save this as the ride is still there?

     

    0
    Действия с комментариями Постоянная ссылка
  • if you upload the .fit file to www.fitfiletools.com using the option "Corrupt time fixer" its rectifies the file & can upload straight to strava 😊. Same happened to me on Sunday & just uploaded with no problems 

    2
    Действия с комментариями Постоянная ссылка
  • Laura F., thank you for providing solution to a couple of my latest rides which would not upload/sync to both Garmin Connect and therefore to Strava. While trying to upload them manually I was getting the same message: "The upload appears to be malformed and we are unable to process it". Files are the same .fit format as all the other rides that uploaded automatically until 5 days ago. However, there is a problem with my Edge 810 that I need to fix somehow as using "Corrupt time fixer" after each ride would just be annoying. It is frustrating really. It seems to be a problem with time stamp which I noticed the other day on my Garmin that it  has been showing almost 12 hours difference from real time in my region, but I just reset it and did not think anything about it.

    I guess it will be hard reset tomorrow and then we will see.

    Thank you again, Laura:-). And for all you guys good luck in solving this frustrating problem. And make sure you try Lauras advice.

    2
    Действия с комментариями Постоянная ссылка
  • Olá. Esse mesmo problema vem acontecendo comigo, não em todos os pedais, mas já me aconteceu umas 3 vezes. Não consegui identificar oq desencadeia esse "corrompimento" do arquivo. Tentava subir o arquivo via laptop do GPS Atrio e dava a msg "The upload appears to be malformed....." Mas graças à dica da Laura F. (03/06/2020) consegui recuperar o arquivo. Pode ir lá, sem medo que dá certo! www.fitfiletools.com na opção "Corrupt time fixer", e depois Upload direto para o Strava! Super fácil. Thank you Laura F.!!!

    0
    Действия с комментариями Постоянная ссылка
  • Laura F. Thanks a lot! 

    0
    Действия с комментариями Постоянная ссылка
  • Laura F. Thanks for the advice. Only problem is my 13.3 mile run from last sunday now shows as a 1487 mile run lol. Really strange. The time/distance/minute miles are wrong and the map also has stopped half way through my run? I am so confused lol

    0
    Действия с комментариями Постоянная ссылка

Войдите в службу, чтобы оставить комментарий.

Не нашли то, что искали?

Новая публикация