Apple Watch and iPhone at a time

When I am going to ride my bike I have my Apple Watch on my wrest and my iPhone on the bike. Do I really have to start both parallel? If I start with the iPhone my Apple Watch will not synchronize the heart rate. If I start with the Apple Watch the iPhone app does not start automatically.

So what I do right now is to start both and - after having finished the ride - I delete the iPhone ride because the heart rate is only on the Watch.

Is there anybody who can help me, please?

 

Thank you!

René.

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Комментарии

Комментариев: 28
  • +1

     

    i am also curious about this. I've recent gotten a mount to have my phone visble while I ride. and I notuice that my heart rate is not tracekd whe i use the app. i hioe this can be adjusted soon. i really dont want to buy a stand alone HR Monitor. 

     

    Thanks Strava

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  • Still doesn’t work... come on strava! I’m a paying customer and this support sucks! Running an iPhone X and Apple Watch 4. I’m fairly certain I can do this on other platforms and if this bs doesn’t shape up I’ll move on to greener fields...

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  • I have the same problem! With Runkeeper, you can start either the watch or phone and it displays on both and HR works fine. I really wish Strava had this feature!!

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  • This works with the free version of Runkeeper.

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  • No update on this thread from Strava? Has anyone had an update? Still want to figure this out. That and my watch’s data is about 10-15% off from the phone.

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  • @Christian C
    Dont want to disappoint you, but if you buy a standalone heart rate monitor it still wouldn’t work, because you can’t connect it to strava.. you would need to use a third party app and then AFTER the ride you can upload it to starva, meaning you dont even use the app during the ride.
    I was very disappointed after I found out about this (after I purchased a one year summit membership). I contacted support and i was told basically that the only way is to run the app natively on an apple watch or:
    “ Strava Wearable apps for Apple Watch, Samsung Galaxy/Gear and WearOS devices: Continue recording normally.
    GPS watches and cycling computers (Garmin, Wahoo, Polar ETC): Continue recording normally”

    So you know what, I love strava and I bought an appe watch (i kinda wanted one anyways)

    Now reading through this thread I am really disappointed once again!

    @strava:
    Is there really no fix to this ?
    What would you do personally? I guess we are all forced to use another app and then just upload to strava for swag..

    If there won’t be a fix to this, I definitely wont renew my membership...

    I would love to hear your feedback (stravas) and also would love to hear what you all use instead of strava then.

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  • This seems like common sense strava. I feel like it used to work like this. I just got back on the bike after a few years and I’d like to see this work together. What are we missing?

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  • This thread also discusses it: https://support.strava.com/hc/en-us/community/posts/360017250092-Using-apple-watch-and-iPhone-integration

    Unfortunately it doesn't seem to be on the radar given that thread started in 2018. It would be super nice to have the two work together. I'm trialing the premium this and ride with gps (which does sync the two and provides turn by turn). I would probably prefer Strava due to active segments and route recommendations but not having this feature is a huge bummer.

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  • Well, as long as they do not resolve this AppleWatch / iPhone issue I will not subscribe with a monthly fee.

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  • Very disappointed this isn't availble, come on Strava, get with the program, please don't force me to use something else!

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  • Now with the subscription option driving feature support can we get this fixed?  I tried MapMyRide today and when I started the iPhone app it automatically started the Apple Watch app and started to get the heart rate data to display in the app. 

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  • Massively disappointed that after searching and searching for the resolution to this problem .... I find these threads on this support site telling me that I'm not an idiot, there is no way to actually have the iphone app pick up the heart rate from my watch. I too have been running both (as I have signed up for the Premium, bought a decent phone mount and like the iphone app "in-play" screen) ... and then deleting the iphone route afterwards. This is disappointing as it seems the iphone app is more accurate. I recently played with MapMyRide and was amazed that it auto-syncs as one ... as soon as you start the iphone app the watch detects it and they tick along together. I'm amazed at Strava not dealing with this.

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  • I am also having the same issue, and thought it was something wrong with the way I was syncing. Come to find out it wasn't me. Strava really needs to get it together and fix this. I have my phone mounted so I can see my speed, distance, and time, and the watch for the heart rate. It is stupid I have to run them both at the same time and make sure to delete the one on my phone when done.

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  • I would also love to see this option... Its a bummer that this is not an option... 

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  • I’m disappointed too. Wanted to track my ride on iPhone but use watch for hr. Shame you can’t do this considering cost of the subscription. Please fix it Strava.

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  • Another massively disappointed customer here. Not sure why no one from Strava has addressed this yet. Hello Strava engineers??

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  • Come on Strava, you can do it, give the people what they want! :)

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  • Agree. I want the route on my phone but the watch to measure my heart rate. Don't know why they can't sync.

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  • Strava COME ON!! PLEASE FIX! If not for any other reason than to stop the emails I get every time people post on this thread looking for the same thing!

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  • I also pondered this on my ride today. Everything including heart rate tracked fine when I started logging on the watch but of course there was no information displayed on the phone. So odd that the phone app can not sync up. In a perfect world I'd love to be able to track my bios with the watch and use Ride With GPS for nav!

    I just started my premium trials with both Strava and RWGPS. I love VeloViewer and the more polished UI and social community of Strava but RWGPS at this point has a serious leg up by having Apple Watch/Health integration while navigating. On the plus side I can log in RWGPS and auto-upload to Strava but once the subscriptions go live, it seems it would be a bit redundant.

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  • Another unhappy customer - can this feature be added:

    Heartbeat sync from Apple Watch to iOS app to use better GPS from phone and add heartbeat info.

    MVP would be to aggregate data from both. A better solution would be to auto-start iWatch if I start Strava on iPhone to include heartbeat data.

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  • Ditto everything on this thread.  SO FRUSTRATING STRAVA!  PLEASE FIX!  Crappy Ux, and lack of response to your community should not be what you become known for...

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  • Waiting on this feature before I commit to the app.  Other apps I use have this and it’s absence is Strava is frustrating!

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  • Very disappointing. The data is there. Strava, figure this out. 

    1. Activity app shows the heart rate data when it was recorded on the phona Strava app. 

    2. This data does not reflect in the Strava app. 

    3. You cannot "upload" this data as it was not directly recorded. 

    4. This seems like basic programming and we pay for this programming and support.

    5. Activity app also shows the Heart Rate recovery! Valuable information. 

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  • Just cancelled my subscription when realizing this serious limitation. Runkeeper has this working for free!

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  • I also will be switching to MapMyRide as it's frustrating to have to choose between collecting heart rate data or viewing the map and route on my phone.

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  • This has frustrated me for the past 3 years. I end up using Cyclemeter, which works concurrently on the phone and the watch - so several apps show it can be done - and it only costs £10 year for premium. It also automatically uploads to Strava. However one of the reasons I subscribe to Strava is for the live segments but to get this and heart rate data I have to have Cyclemeter on my watch and strava running on my phone at the same time. Please add it to your list of improvements Strava!

    1
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  • Map My Ride perfectly accomplishes what so many of us Strava customers want from Strava. Strava does the "social" part well but would really stand out if they implemented some of these easy feature requests. For now, I stick with using MMR for the data capture portion and then upload it to Strava manually. 

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