Apple Watch Not Uploading/Syncing Unless You Start a New Activity

Since the most recent update I’ve had some issues with my Apple Watch activities not uploading to the iPhone app. Trying to force sync didn’t work but I did find that I could get the activity to sync and leave the unsynced folder on the watch by starting a new activity while refreshing the My Activities feed. Seems to be a bug.
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  • I have had the same issue for two weeks now; bike rides upload from Garmin computer to Strava, but do not appear on Apple watch Activities app. CrossFit workouts recorded on Strava and on Apple watch Workouts do not appear on Apple watch Activities App. I've tried shutting down and restarting each device, logging out and back into all accounts, and checked all permissions from each party. 

    Can anyone please advise how to fix this bug?

    Thanks!

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  • Can confirm the issue, same here (iOS 13.3.1, iOS App 141.0.0). And like Lee described, after I started a new activity the last pending activity is uploaded. Starting a manuell sync on the Watch does not finish the pending upload.

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  • Same here. I’m updated to most current software on iPhone, watch, and app. Apple Watch won’t sync to phone app

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  • Same bug here. Has been persistent for months.

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  • Same here. Has been a problem since last fall or so.

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  • Count me in. Very annoying.

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  • I've been having the same issue. My apple watch says that the activity has sync'd but then won't show up in Strava app on phone. 

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  • Same problem here! 

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  • Same thing here. Done everything, restarted watch and phone and it doesn’t upload. What makes it more annoying is that support clearly doesn’t even read these threads...

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  • Hey Strava,

    I'm wondering if you have a fix for this thread:

    Apple Watch Not Uploading/Syncing Unless You Start a New Activity

    Thanks

     

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  • Same problem here. Also up to date with all latest software. Super annoying, also since it’s impossible to look into the data of the unsynced run. Come on Strava, fix these basics. Spending so much money on device & subscription I’d expect to be rid of these kind of annoying bugs!

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  • I have the same problem. When it tap Sync, it says my watch is not connected to a network, but it is. So, I restarted both the iPhone and Apple Watch. The same thing happened. Like several folks posted, I then had to create a new activity, let it run for a few seconds, then delete it.

    It would be reassuring if Strava told us they don't know why this happens, and they're working on the problem.

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  • I am suffering from the same bug. Have had one of my hardest rides stuck in limbo as a result. I reached out to support and have not received inspiring responses. I linked them to this thread in hopes that they can see that this problem is not specific to me.

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  • Same problem here. Very annoying. Was working fine and seems to work if the workout is like a couple of minutes long but any real workout just gets stuck. I’ve lost two full workouts by deleting them
    Hoping it will clear things out.

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  • Ok correction. Once the activity is stuck I found that if I do start another activity for 20 seconds or so then they both get loaded :)

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  • Does anyone have any idea to what I can do to get any Strava workout to appear on my Iphone Activity app? I tried so many things but nothing works!

    Please share any solutions

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  • Same problem. So annoying!

    :(

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  • Tried all of the above. Difference is, when I start a new activity for a few seconds.. that new 5 second activity uploads right away. I’ve had this happen twice now where my initial 30min-1hour workout disappears to who knows where.
    Plan is to avoid using the Apple Watch to record workouts unless I have a backup that can upload (Garmin).

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  • Same problem with my Apple Watch 2. Syncing the workout manual with the Apple Watch doesn’t work. Hope Strava will fix this issue because it’s annoying.

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  • Having this problem as well. I tried everything. When I start a new activity it immediately uploads and the old one doesn't. 

    Still trying to synchronize it for the past few hours...

    Having a serie 3!

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  • Also having this issue - Sync works fine if I have my phone with me when I’m running but refuses to upload any runs I’ve done without my phone.

    Annoying! Looks like this has been a problem for a while and can’t believe Strava have not sorted it

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  • Having the same issues.  I have 17 activities that are saying unsynced on my watch and it is driving me crazy.  I can't get my activities to upload from my watch to my Strava account.  I've tried turning both off and back on.  So annoying.

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  • To work around this I’ve started using the Apple Watch Workout App to record exercise, and set permissions to allow Strava to access Health.  After saving the workout, open the Health App on your iPhone.  You should be prompted to manually upload your session to Strava, and then you can see and edit it there.  Not seamless I know, but a workable solution.  Good Luck! 

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  • Yes, solution is to use the Apple workout and NOT the bugged Strava app. Permissions to share can be set in the Strava app on your phone.

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  • Same issue now for a couple weeks, right after I upgraded to premium. Series 3 watch with my phone near me the whole time. Activity gets stuck on my watch for hours until some series of opening and closing apps or turning devices on and off syncs the activity to the phone app. Starting a new activity doesn’t push the old one to the app

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  • Same issue here - Strava really losing it's shine - first they change the segments history to premium and now cannot get workouts to sync. 

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  • I am also having issues with this, I used to have to create a walk activity just so it would then sync both of them up and then delete the walk one. But now even if I create any activity they upload straight away and leave the other behind.. STRAVA & Apple Watch just don’t get on together at all.. was going to delete app from watch but not sure if this will then delete the activity I want to sync..

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  • This only began for me last night!  I restarted both my phone and watch and the activity synced.  Today it's stuck... nothing.  Tried some of the above but today's activity is still sat in my Unsynced folder on the watch and it's not appearing on my phone!  

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  • It’s so annoying, I finally managed to get a sync working yesterday, but like another user said if I sit and create a new ride for a few mins it syncs immediately, wasn’t that long ago it would say it was ready for upload after each ride, I’ll use the Apple workout method like as suggested for now

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  • Fairly trouble free for years for running and cycling

    For swimming I've used the Apple app outdoors and swim.com indoors then loaded via healthfit 

    Just lost my longest run in years which is something of a .......

    If I'm going to have to 'work around' for all activities then you have to question whether it's worth it for Apple geeks

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