Give us a tool to allow us to correct when a ride misses a segment, or gets it wrong.

I seem to be having more problems lately with Strava either not recording me as having done a segment that I clearly did, or getting them wrong.  I have filed several help tickets, and in at least one occasion I was then credited for the segment in question on the activity I rode.

On my ride today, I was penalized 50 seconds because I rode past a turn for about 200 yards before turning around and returning to the road where the climbing starts.  It would be nice if we could have a tool where we can try to clean up that kind of error, or where we can indicate that our ride should include a segment.  The tricky thing is that something like that would open the door to cheating, but perhaps we could do something where your change request needs to be approved by others in the Strava community.  So if you propose a change, then that change goes into a queue to be checked.  We could require that a user who requests a fix be required to moderate another in order for theirs to be queued.  It might require some activity from those manning the strava support to get the ball rolling, and perhaps to take care of lags or stalls, but it seems like the Strava community could keep things rolling fairly smoothly.

I know that it gets frustrating to wait days and days to hear back on a support ticket (if I ever do).  

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評論

  • I thought Strava Labs had a Segment Repair Tool that you could drag your messed up GPS track back onto the road but it doesn't seem to be there any more. Although even that tool was more for tidying things up rather than cutting chunks out of a ride. I'm not sure how the stats would deal with chunks of time missing from the middle of a ride in your case.
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  • Or you could try this tool, but again, more for tidying up rather than changing where you rode I would think. It might show that you rode the correct path, but the start and finish time stamps might still show you taking the extended amout of time. http://strava-tools.raceshape.com/snap/
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  • snap tool is broken.

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  • My segment time was assigned to a different segment overlapping and almost identical name.

    Apparantly some algorithm computed a 10 sec slower time for my result i.e. 1.06 vs 55sec. Difference is huge!

    No idea how to fix this, I guess this is no incident. I wonder why so many overlapping segments are allowed with only minor difference.

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