Error computing Route when loading a GPX file

Hi. I've created a route in Garmin Basecamp and saved it as GPX. However, when I come to import it I get the "Error computing route" message. Some routes work and others don't. Anybody know how to fix this?

 

S

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評論

  • Hi Scott,

    Unfortunately, since this is a Labs project, there will sometimes be errors with uploading.  It's possible there's something in the GPX file created in Garmin that Route Builder is not registering.  Please feel free to contact our support department and send along details and the gpx file.  

    If you are able to get the route uploaded and there are errors on the route, use the tool below to help us make improvements to Route Builder.

    • Go to the Route Builder and report the problem using the error reporting tool (represented by a small pin icon with an exclamation point in the bottom left corner of the Route Builder).
    • You can specify the exact point on the map where you see a problem and share additional information about the specific problem you found.

    We'll use those error reports to improve our basemap in quarterly updates.

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  • I've just tried the same file again and it loaded fine so I guess it must just be an upload problem / glitch. If I have a problem in the future I'll just wait a wee while.

    Regarding the error reporting tool, that's quite useful 'cause already I've noticed the Strava route doesn't use some roads that are ok in OpenStreetMap (and the real world).

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  • I have the same issue with some gpx files. Is there any way to work out what in the gpx file is causing the issues? I've gone through those line by line and cannot spot the differences between a working and non working file. 

    Real pity as they are club rides and I use Stava Routes for directions to avoid a Garmin device. 

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  • Francis,

    I no longer have this problem (touch wood) - for the last couple of months all my routes have loaded first time, no matter what time of day I tried. I just assumed Strava had fixed it.

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  • Sure. When are you next in Amsterdam?

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  • Max,

    Try it again in the morning - works 100% of the time for me.

    S

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  • I have the same problem still some time. I saved a ride of a friend on Strava as GPX-file and try to upload this route, but I receive always this error code.

    I tried different browser because of the different option of privacy, but it does not work.

    Maybe somebody has an idea. Thank you in advance

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  • Same issue here since a couple of weeks. Also GPX files that worked fine before are not working any longer.

    Tried this with different PC's and browsers. All are showing the same error

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  • I have the same issue. Multiple GPX files. This is so frustrating I have a sportive in a couple of weeks and want to put the route in to Strava.

    Why is this still a project it's been live for years??

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  • I'm having the same issue. Counted on Strava to make the route for my group ride tomorrow. Disappointed...

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  • Same problem here. Tried importing a RWGPS file, then after converting in GPSies and finally I tried one that previously imported just fine and still nada.

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  • Interesting... following on from Frances' comment yesterday I opened Route Builder in Firefox and Explorer (my usual weapon of choice is Chrome) and the GPX imported successfully. The next attempt failed, but after clearing the cache it worked.

    I prefer to keep my cache to speed up normal browsing so using a different browser that clears automatically may be the way - fingers crossed!

    S

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  • Same problem here, also tried the above discribed work around without any success. I counted on this feature to make the Club Events more Fancy by immediately adding the GPX. Unfortunately, I can only give them a link to Routeyou, would have been nice though...

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  •  

    That said, the builder is awful and horrific to use, so when plotting routes I prefer to use Google Maps and then import it into Strava.

    Yup, the route builder is a bit pants and a disaster if you want to edit something early on in route or add new points. I use RideWithGPS [the best of all the various map plotting tools I've tried], so I can have turn by turn directions on my Wahoo. But I need to plan some routes with Strava as I need to use the Veloviewer Strava plugin for Chrome for certain kinds of routes I do.

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  • To be fair, as this feature is available to Standard members as well as Premium members we are not actually paying for this app. That said, it would be nice if it worked. Have you tried clearing your cache?

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  • I'm having the same issues and another big +1 for a stable version integrated into the main product one day. Just had to spend 45 minutes manually creating a route from a GPX file of a 150mile ride that was created in another mapping tool and would not import.

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  • Re-posting the "solution" that worked for me. You have to upload and download your track on gpsies, but still simpler than recreating a route.

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  • Hi, 

    thanks for the response, unluckily it happens also when I use strava URLs.. 

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  • I used a simplified workflow based on that of Francis Saul.

    I created the initial route in bikemap.net, pushed through GPSies then right into Strava GPX import, and it worked. Now, at first it still throw an error during save, but worked the second try. (With the same GPX.)

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  • Still not working properly. Put up some pressure in the development department.

    Thanks.

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  • It seems like this issue is just getting worse. Now I am getting this message for every second route I am trying to create from strava-recorded rides. Not only are they now not allowing to import external files, but they cannot even allow to effectively use their own stuff... 

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  • Solution: This worked for me Converting All Trails GPX download to Strava Upload

    Sometimes, you need to add timestamps to GPX files. This need may arise if you're trying to import a course into your GPS. In order to be accepted as a course, it needs to have time stamps on some GPS models. Another possible reason is that if you want to use our combine tracks tool, time stamps are required. We use the time stamps to put the files in order (the order in which they occurred). Finally, you can use this tool to "recreate" an activity. You enter the start date/time, and then the average speed, and a moving track will be created for you.

    use this online app to add time codes and then you can have the onlone app upload directly to Strava for you

    https://gotoes.org/gotoes/strava/Add_Timestamps_To_GPX.php 

    Authorize UploadFromCombiner to connect to Strava

    UploadFromCombiner
    UploadFromCombiner 
    http://gotoes.org/strava

    This app will upload combined files directly to Strava

     

    UploadFromCombiner will be able to:
    •  Access your profile and activity data
    •  Upload activities for you and edit your profile

    You can revoke access to any application at any time from the Applications tab of your Athlete profile

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  • I have no idea why anyone pays for premium with Strava. This feature has been beta for years now and gets this error all the time. Remove it or buy something that works. Just buy RideWithGPS and integrate that into Strava or something. 

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  • @Dean Donnelly

     

    I tried using your tool to timestamp and upload to Strava .gpx routes but it still failed. Any ideas?

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  • Confirmed that http://gotoes.org/strava app works. I added timestamps to gpx that was failing and uploaded directly to strava. It created an activity and I was able to create a route from that.

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  • I can only agree with previous writers, please fix this!

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  • It is one thing to put up with such basic failures from a free service.  It is quite another -- and frankly unacceptable -- to have these basic failures in a paid-for service.  Get your act together and make route planing, import, export and route reversal work.

     

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  • Nicholas E. Well said! I don't have much hope from a business model that's concentrating on taking away services that were once included for free, and not concentrating on the existing problems like route creation etc.

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  • Hi Everyone, I'm following up with our engineering team and have created an internal report to track this issue. I'll keep everyone updated. 

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