Strava recorded data do not sync with Mywellness cloud

Dear Support , After the 16th of January my recorded data with Strava application do not sync anymore to mywellness account.. I checked all settings privacy , connected accounts both in mywellness and strava and everything is set as always in the last . Data after the 16th January recorded with strava do not sync Is there any problem ? Is this a known issues ?
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  • with me is the same problem, free Avast is not sinc anymore?

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  • I already started using summit ( luckily demo version ) but since does not work; based on current experience I believe that “SUMMIT SUBSCRIPTION DOES NOT WORTH AT ALL” !!

    *just installed another app R@nkeeper and works perfectly the sync version . Plus support answered very quickly one of my questions ... Thinking to really uninstall Strava freeing up space from my iWatch

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  • I have the same problem. Dear support, when will a solution be found?

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  • Same here, since mid January my Strava rides does not load into my My Wellness account. What has happened? No replies from Strava either.  

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  • Nor me. It's been 20 days Strava when are you planning on saying something?

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  • Strava Support, can you please provide an answer? 

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  • Same thing here ... is there a timing for correction?

     

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  • Same with me, since 15th January 2020 Strava will not sync with My Wellness. Can someone please provide some help or an explanation.

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  • That is cop out hokum. The problem is that Strava isn't importing Technogyms data, not the other way round. This is their mess and they're trying to palm it off. What a joke.

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  • It is both ways. I can’t get data from Strava to Mywellness. Technogym emailed me today saying that they are working with Strava to resolve the issue between them both.

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  • Same thing here. If I ride a Strava route with Technogym ( I mean a route created in Strava that I can see in my MyCycling app after synchronisation) it will not appear on Strava, while if I make any Technogym standard training they will show up in Strava. Quite strange. Since I use MyCycling at my gym I've asked them to investigate a bit.

     

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  • Synchronisation is back ok here.

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