I received a notification that my Strava password or email address was updated, but I didn’t make any changes.
See whether you can log in with your email address and password.
If you cannot log in, please reset your Strava password and review and update your settings and preferences.
If your email address has been changed, you will not be able to reset your password. In this case, please contact us and include a link to your Strava account.
If you can log in, please contact us.
After resetting your password, you must log out and back in to the Strava mobile app to access your account.
If you used this email and password combination on other sites, we recommend changing those passwords as well. It's a good idea to use a password manager and create unique, strong passwords.
I received an email from Strava titled “Important - Unauthorized Strava Account Activity”
This means there has been unauthorized access to your Strava account related to a third party gaining access to your login credentials outside of Strava. In order to safeguard your account security, please reset your Strava password and review and update your settings and preferences.
If your email address has been changed, you will not be able to reset your password. In this case, please email the Strava Support team at [email protected] and include a link to your Strava account. After resetting your password, you must log out and back in to your mobile account.
If you used this email and password combination on other sites, we recommend changing those passwords as well. It's a good idea to use a password manager and create unique, strong passwords.