Troubleshooting Best Efforts

Best Efforts tracks your fastest times for benchmark distances on your running and cycling activities. More information on viewing Best Efforts on the mobile app can be found here. On the Strava website, Best Efforts for all benchmark distances can be found on your profile page. When viewing another athlete's profile on the Strava website, you will see your best efforts compared to theirs.

Your times are tracked automatically with GPS data. They are not connected to your splits and are subject to normal discrepancies in GPS accuracy. Best Efforts use elapsed time, not moving time, similar to a race where the timer would keep running even if you stop.

Missing Best Efforts

If you did not receive a Best Effort achievement you were expecting, keep in mind, Strava requires good-quality GPS data to calculate a Best Effort. If there are missing points, errant points, or other false accelerations - that part of the activity will not be eligible for a Best Effort. You can create an All-Time PR to get credit for your effort.

It's also possible you came up short of the Best Effort distance. We suggest running or cycling through the milestone you are hoping to achieve.

If your Best Effort is missing from your profile page on the website, select the Refresh Stats button underneath your All-Time totals. If that doesn't help, proceed with submitting a support ticket and we will refresh your Best Efforts for you. Please be aware that this option is only available on the Strava website.

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