We deeply appreciate our global community, but unfortunately, we're unable to support all countries. Due to local laws or country-specific requirements, Strava's services may be partially or fully restricted in certain locations, including subscription purchases. While subject to change, these countries currently include: Belarus, China, Cuba, Iran, North Korea, Syria, Russia, parts of Ukraine, and South Korea. You may experience issues or disruptions — such as accessing Strava's platform through the app or syncing activities — while traveling through these countries.
If you're experiencing issues, contact us at [email protected] with questions regarding your Strava account. Please email us from the same email address associated with your Strava account, so we can provide the most efficient support possible. Strava Support can assist with data archives, account and activity settings, and, if applicable, refunds.