Strava is compatible with a number of modern web browsers. Windows users can access Strava using Mozilla Firefox or Google Chrome. Mac users can access Strava using Apple Safari, Mozilla Firefox, or Google Chrome.
We strongly encourage our users to keep their preferred browser up to date with the latest release. Here are links to download each of our supported browsers:
Google Chrome: Windows | Mac
Mozilla Firefox: Windows | Mac
Apple Safari: Mac | Windows
Please note that we are updating our support for the Strava Android app on Chromebooks. Starting February 26th, 2026, the app will stop receiving updates on Chromebook devices. Existing installs may continue to function, but they won’t receive new features or improvements going forward.
Your experience on other devices isn’t affected, and you can continue using Strava on your mobile devices or through a web browser at strava.com, including on your Chromebook. If you have any questions, feel free to reach out to support.
General Troubleshooting Steps
Confirm Internet Connection
Check your internet connection. If you are on Wi-Fi, we recommend toggling the Wi-Fi connection off and on or trying to use your mobile data instead. If you are using a VPN, attempt to log in with your VPN disabled.
Disable Extensions/Ad Blockers
Temporarily disable any browser extensions or ad/tracking blockers and log in after you have disabled those features.
Clear Cache and Cookies
Click on the appropriate link below for steps to clear your cache and cookies.
If you continue to experience issues, please contact our support team and provide as much information as possible to help verify your account.
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