Forgot your password?

If you've forgotten your password, you can reset it in order to access your Strava account

First, log out of Strava if you haven't already. You can reset your password by clicking on "Forgot your password?" on the login page. Be sure to provide the email address that is linked to your Strava account. If you signed up via Facebook, you will need to enter the email address that is listed as the primary on your Facebook account. After submitting your email address, you will receive an email with instructions and a link to a page where you will be asked to enter a new password. If you did not receive this email, please check your spam folder and search for any emails from no-reply@strava.com.

Not sure which email is registered with your Strava account? 

If you can access your account, verify the email address on your Strava account by going to Profile > Settings on the web, and on the mobile app, open your settings from the Settings Icon.jpg icon in the upper right corner of the You tab then select Change Email. If you cannot access your account, search your email inbox for any previous correspondence from Strava. If you signed up for Strava with Facebook, try the email address that is listed as primary on your Facebook account.

How to change your email

From the Strava website, hover over your profile picture in the upper right-hand corner. Click on Settings from the drop-down menu. Select My Account on the left and Change Email Address on the next page. From the mobile app, select the gear icon in the upper right-hand corner and select Change Email. A password is required to update your email. If you have lost access to the email on your Strava account and cannot change your email to receive the password reset, proceed with submitting a support ticket. 

How to change your password

From the Strava website, hover over your profile picture in the upper right-hand corner. Click on Settings from the drop-down menu. Select My Account on the left and Change Password on the next page. Enter your existing password then choose a new password and save. From the mobile app, select the gear icon in the upper right-hand corner and select Change Password.

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