Forgot your password?

If you've forgotten your password, you can reset it in order to access your Strava account

First, log out of Strava if you haven't already. You can reset your password by clicking on "Forgot your password?" on the login page. Be sure to provide the email address that is linked to your Strava account. If you signed up via Facebook, you will need to enter the email address that is listed as the primary on your Facebook account. After submitting your email address, you will receive an email with instructions and a link to a page where you will be asked to enter a new password. 

Not sure which email is registered with your Strava account? 

If you can access your account, verify the email address on your Strava account by going to Profile > Settings on the web, and Profile > Settings (gear icon) > Change Email on the mobile app. If you cannot access your account, search your email inbox for any previous correspondence from Strava. If you signed up for Strava with Facebook, try the email address that is listed as primary on your Facebook account.

How to change your email

From the website, go to Settings under the drop-down menu at the top of the page. Select Change Email & Password on the right and edit the Email field on the next page. From the mobile app, select the gear icon in the upper right-hand corner and select Change Email. A password is required to update your email. If you have lost access to the email on your Strava account and cannot change your email to receive the password reset, proceed with submitting a support ticket. 

How to change your password

From the website, go to Settings under the drop-down menu at the top of the page. Select Change Email & Password on the right. Enter your existing password then choose a new password and save. From the mobile app, select the gear icon in the upper right-hand corner and select Change Password.

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