Facebook Login Is No Longer Supported

Strava no longer supports logging in with Facebook credentials. If you previously used Facebook to log in, you can now access your Strava account using one of the Log In options listed below. 

  1. Email and one-time code (OTC): You can log in using the email address associated with your Facebook account. We'll send you a one-time code to complete the login.
  2. Google authorization: If your Facebook account uses a Gmail address, you can log in with Google.
  3. Password Recovery: To log in with your email and password, use the password recovery process. Visit this link and enter the email address associated with your Strava account. You will receive a link to reset your password. 

If you don't know your Facebook email address, log in to Facebook and check your account settings to find the email address associated with your account.

FAQs

I see this error message when trying to log in. What should I do? 

Try these troubleshooting steps:

  • Verify you're using the correct email address associated with your Facebook account.
  • Check your email inbox (including spam folder) for the one-time code or password recovery link.
  • Make sure you're using the latest version of the Strava app.

Why don't I see my Facebook friends as suggested follows anymore?

Strava no longer connects to Facebook to suggest friends. You can search for friends by name using the friend search feature.

I cannot remember which email address I used. What do I do?

If you are logged in to Strava, you can view your email address on your profile page. If you are logged out and cannot remember your email address, or you don’t have access to your Facebook email address, please contact support with a link to your profile so we can help troubleshoot further.

My Facebook is linked to an old email address that I can't access.

If you are currently logged into Strava, use one of the login options listed above. If you are not currently logged into Strava, then you will have to create a support ticket via email.

What if I do not want to use a one-time code?

Please reach out to support if you would like to return to entering a password.

I'm not receiving the verification code / one-time password email.

If you don't see the "Your one-time code" email in your inbox, check your spam/promotions/trash folders and add “no-reply@strava.com” to your contacts. Please wait one hour before requesting a new code.

 

 

 

 

 

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