If you encounter an error message when attempting to log in, it may be due to a spelling error in your email or password, an incorrect one-time code, or exceeding the login request threshold for a given period.
How to Remove the Error
Log in again after one hour has passed, ensuring that you're using the correct email and password, with the correct spelling.
Please clear your browser's history and cache, then quit and reopen your primary browser. Try logging in again.
If the above step does not resolve the issue, try logging in to your Strava account using a different web browser.
If none of the steps above have resolved the issue, please wait 24 hours before attempting to log in again.
If the error message still appears, contact Strava Support. Tell us whether the problem happens in a browser or on a device, and which browsers you use. Include any extensions or third party apps you have installed. Also give us as much information as you can to help us verify your Strava account.