Troubleshooting and Account Issues
Fixing subscription problems and resolving billing questions.
4 articles
- How do I Cancel my Subscription?Learn how to cancel your Strava subscription on the website, iOS, or Android, and find out whether you still qualify for a refund after canceling.
- How do I Change My Email Address on Strava?Change your email address on Strava, whether you log in with a password, a one-time code, or a Google or Apple account, using the website or mobile app.
- Why Am I Not Seeing the Option to Upgrade to Strava + Runna?
- Strava Subscription Not Showing on Your Account?Fix a Strava subscription that isn't showing up on your account after purchasing through the App Store or Google Play by restoring your purchase.