The fastest way to reach Strava Support is through our chatbot. We receive a high volume of requests, so please be patient while we work through them. Strava Support does not offer a callback service.
Contact Our Chatbot
To reach our chatbot, log in to your Strava account and visit this link. For best results, use clear and specific language.
From the Mobile App
Tap the gear icon in the upper right corner of the You tab to open Settings.
On Android, select Support. On iOS, select Help, then Support.
Type your question and tap the arrow to submit it.
Email Our Support Team
If you can't access your account or prefer to reach us directly, email us at [email protected].
FAQs
I Submitted a Request, But I Can't Find the Response. Where Should I Look?
Check your junk and spam folders if you haven't received a reply from our team.