Segment leaderboards are often a highly visible area where bad or improper data can be surfaced on Strava. Users are ultimately responsible for their own data, and Strava provides the tools to edit it. Information on resolving a flag on your own activity can be found here.
Should this activity be flagged?
When not to flag:
If the activity data appears fine, but the segment time or the max/average speed seems incorrect, please do not flag the activity. This is due to a limitation of our segment-matching process and, therefore, not a valid reason to flag. More information can be found here.
Please familiarize yourself with this article to understand how certain segment shapes, lengths, or locations can cause matching issues. Below are the segment characteristics that can cause matching issues.
Also, if the elevation data for an activity is inaccurate, please do not flag it. As this does not cause problems on the segment leaderboards. If the elevation data is causing invalid results in a Strava elevation challenge, please contact our support team so we can investigate.
When to Flag:
Top leaderboard spots were earned because the data was recorded with vehicle assistance (motor-pacing or drafting a vehicle, receiving a lift in a vehicle, leaving the device on while driving, etc).
Top leaderboard spots are earned because the GPS data is erratic or recorded at large intervals (10+ seconds).
Top leaderboard spots are earned because the activity is categorized as the wrong sport type. For example, a bike ride is categorized as a run.
A Strava athlete is recording duplicate activities.
How to Flag
Once you've determined that the activity should be flagged, follow the steps below to flag it and remove it from leaderboards. When you flag an activity, a notification is generated on the activity owner's dashboard.
When you find an incorrect or improper segment time, click on the date of the segment result or segment time to reach the activity.
When you find an incorrect or improper segment time, click on the date of the segment result or segment time to reach the activity.
On the activity page, click the three-dot icon, then select Report Activity. Select Questionable Activity Data, then select one of the three flag reasons.
Activity Was in a Vehicle
Wrong Activity Type
Bad GPS Data
When you're done, click Submit. A yellow bar will appear at the top of the activity page, signifying that the activity has been flagged. The activity will be automatically removed from all segment leaderboards. The activity remains on the site, and the segments remain on the activity page with achievements; however, all the public results are removed from the segment leaderboards
Abusing the Activity Flag
If we determine that you are not following our flagging guidelines, your ability to flag may be revoked, your flags may be resolved, and/or your account may be at risk of deletion.