Categorizing your Activities
There are many different types of virtual/smart trainers on the market, most of which give you the ability to 'virtually' ride anywhere in the world. Because these files contain real GPS and time data, they will match segments. Trainer rides are not the same as riding outdoors with traffic, road conditions, weather, etc. and because of this, we can't allow times from these activities on public, real word segment leaderboards, nor can we allow the activities to be counted towards challenges (unless otherwise stated in the challenge rules).
Options for Removing your Virtual Rides from the Leaderboards:
- Using the sport type "Virtual Ride" (preferred option) removes you from real-world segment leaderboards and puts your efforts on virtual ride segments. This tag will also allow the activity to count towards your profile stats.
- Flagging the activity or leaving an existing flag to remove your activity from public leaderboards, but your activity will remain public on your profile. Besides seeing a red flag bar on the activity page, there are no negative repercussions of having a flagged activity.
- Making the activity private removes the activity from public leaderboards and hides the activity from the public. Your segment efforts will still appear on the My Results leaderboard.
- Changing the activity type to a "Workout" removes your activity from cycling segments altogether. The activity will remain public.
- Tagging the activity as "Indoor" removes your activity from segment leaderboards and hides the map. The activity will remain public.
Flagging Virtual Trainer Activities
- Flag a virtual activity if:
- The activity is not labeled 'Virtual Ride.'
- Do not flag a virtual activity if:
- There are issues with a segment match on a virtual segment.
- There are questions about the accuracy of someone's power output or elevation.
The time and date on my virtual trainer ride are incorrect.
Strava uses the timestamps in the file along with the UTC offset of the location in which you're riding (based on the GPS data in the file) to determine the start time of your activity. Depending on how your virtual trainer formats the time data, it's very likely that the start time, and possibly the date, will be different on Strava than the day you actually rode. For example, Zwift's island of Watopia takes place on a real island called "Te Anau," which is UTC+11. Because of this many people will not see their activity until the Zwift time/date becomes present time for their timezone.
Do Virtual Ride activities count towards distance or elevation Challenges?
As of January 2018, Strava has announced that creators of select partner challenges will now have the option to allow virtual rides or runs of all types to count toward their challenges on Strava. Indoor virtual activities are categorized as those that include GPS, distance, elevation, and time data from a simulated route. Strava’s own challenges will continue to count only outdoor run and ride activities towards challenge goals. Reviewing the Additional Info section on the Challenge page will give you more information about the individual Challenge (look for the (i) icon on the Strava mobile app.)
Will Virtual Activities count towards my metrics?
Virtual activities will count towards your profile stats. This includes the year to date (YTD) stats, histogram, last 4 weeks, among others.
My activities shouldn't be marked as virtual activity
Once an activity is marked as virtual ride or run there is no way to change the activity type. Please proceed with submitting a support ticket.