How to Change Your Email Address

To change your email address, please log in to your Strava account and enter your email address exactly as it is spelled or misspelled, along with the correct password or one-time code. After you are logged in, follow the steps below to update your email address.

Update your email on the Strava website:

• • Hover over your profile picture in the top right corner and select “Settings” from the drop-down menu.
  • Select “My Account” from the menu on the left side.
  • Scroll down to “Login Details” and select “Change Email Address”.
  • Enter your new email address and click “Next.”

Update your email on the Strava app:

• • Select the “You” tab from the lower right of your screen.
  • Tap the settings icon on the top right and select “Change Email”.
  • Enter your new email address and tap “Next”.

Follow the appropriate steps below to complete the change:

If you log in to Strava using a one-time code

1. 1. A one-time code will be sent to the email address currently associated with your Strava account. Enter the code on Strava to continue.
      • If you do not have access to the email address currently associated with your Strava account, please contact our support team for help.
   2. After confirming your current email address, a one-time code will be sent to the new email address you want to associate with your Strava account. Enter the code on Strava to complete the email address change.

If you log in to Strava using a password

1. 1. Provide your Strava account’s password in the password field.
   2. Once you’ve submitted the correct password, a confirmation link will be sent to the new email address you provided. Find that email and click on the confirmation link while logged into your Strava account to complete the email address change.

If you see the error message, “This is not a valid email address,” you may already have a Strava account associated with that email address. Please log out and delete the duplicate account. Then log back in and update your email information.

Once you have updated your email address, we recommend logging out of Strava on all mobile devices and web browsers before logging back in or using the app again. This will ensure your email address does not revert to the previous account information. 

If you cannot access your Stava account, do not have access to your old email, or are not registered with an account, please contact our support team and provide as much information as possible to help verify your account.