Delete Your Strava Account

As of May 25th, 2018, Strava provides the option for users to delete their accounts in order to permanently and irreversibly remove all personal data and information from our system.

To Delete your Strava Account

By following this process, your account and data will be permanently deleted, and our team will not be able to recover the account.

1. 1. If you need to cancel your subscription, see here.
   2. From the Strava website:
      1. Log in to the account on Strava.com that you wish to delete. If you do not have access to the Strava account you wish to delete, you will need to reset your password.
      2. Hover over your profile photo in the upper right-hand corner of the Strava page. Choose Settings, then find the My Account tab from the menu listed on the left.
      3. Select the option to Get Started under “Download or Delete Your Account.”
   3. From the Strava mobile app:
      1. Open your settings by tapping the “gear” icon in the upper right-hand corner of the You tab.
      2. On iOS select Help > Delete Your Account. On Android select Delete Your Account.
      3. You will then be prompted to log into your account.
   4. On either platform, you can request your data archive on the next page. Learn more about bulk exporting your data.
   5. Check the box to confirm that you’ve already downloaded your data or you do not wish to download your data.
   6. Select “Request Account Deletion.” You will receive a confirmation email where you can complete the deletion process. For this reason, it’s important that you have access to the email account attached to your Strava profile.
      1. If you need to change your email, see here.
      2. If you signed up via Facebook, the email address is the same as the one linked to your Facebook account.

If you accidentally created two separate accounts on Strava, you can delete whichever account you would like to close, thus keeping the other active. If you need help merging or transferring any data before you delete a duplicate account, get help here.

Please note that if you signed up for FATMAP using your Strava account, your FATMAP account will NOT be deleted through this process. If you'd like to delete your FATMAP account you can follow the instructions in this article.

Segments and Routes

Private Segments and Routes will be removed along with your account, but Strava retains a perpetual license on your public Segments and Routes. Any public Segments and Routes you’ve created, including the current title, will remain on the Strava platform even if you delete your account.

• • As always, we encourage you to refrain from using personally identifiable information in your titles.
  • Your original activity and GPS data will no longer be linked to the segment, and your activities will no longer appear on the segment leaderboards.
    • If you would like to remove a public Segment or Route from Strava regardless of the above, you can delete the segment(s) and route(s) before deleting your account. There is no way to make a public segment private.

Clubs

Your name and anything you’ve posted will be removed from Strava Clubs after you delete your account; however, any Clubs you’ve created will remain on Strava.

• • The Club’s title, cover photo, and description will remain unchanged.
  • Your status as the Club Owner will not be automatically transferred to another Club member when you delete your account.
  • We encourage you to transfer ownership before deleting your account; otherwise, the Club will exist without an owner. More information can be found here.

• • • Clubs left without an owner cannot be deleted or add new admins.
    • Clubs left without an owner, or any admins cannot create new events or approve requests to join invite-only Clubs.

Community Hub

If you are a registered member of Strava Community Hub and have requested your Strava account be deleted, the following action will be taken on your linked Strava Community Hub account:

1. 1. We will permanently de-identify or remove personal data linked to your account
   2. Attribute any associated content generated (topics, replies, kudos, articles, etc) to "Former Member".
   3. The username will be changed to “Former Member” and a default avatar to distinguish itself from other users.

If you wish to retrieve your personal information data from your Community Hub account prior to account deletion then you can follow the steps in this article under Bulk Export to request Strava provide you with your data archive or by downloading your files directly from Community Hub.