How to Resolve an Activity Flag

Viewing your Flagged Activities

If your activity has been flagged, it means that your activity has been identified as potentially violating the segment leaderboard guidelines either by auto-detection or another Strava athlete. Flagged activities will not appear on the segment leaderboards. You can see the flagged status of your activity in several places:

  • On the activity page on either the Strava website or mobile app, where there will be a red banner indicating the activity has been flagged.
  • In your feed on the Strava website, where there will be a flag icon next to the activity title.
  • On the "My Activities" page on the Strava website, where any flagged activities will be highlighted in red with a flag icon next to the activity title.

What to do if your Activity is Flagged

An activity flag can be resolved from the activity details page. The flag banner will include specific instructions for the actions you can take to resolve the flag. After you have selected the option appropriate for the flag, you will be walked through the steps to resolve the flag.

Morning_Ride___Run___Strava.jpg

    • Use the crop tool to remove any inaccurate or motor-assisted portions from the start or end of the activity (including time accidentally recorded in a vehicle.)
    • Change the activity’s sport type if the activity was accidentally recorded or uploaded as the wrong type. 
    • If you recorded a car ride, see bad GPS data, or motor pacing in the middle of your activity you can split the activity at the beginning of the affected portion and then crop the bad data.
    • If the activity does not need to appear on your Strava account at all (if the activity is a duplicate for example) you can delete the activity
    • If you recorded the activity on a 3rd party GPS device and notice the elevation data is corrupted or inaccurate, try clicking “Correct / Adjust Elevation” to reprocess the activity’s elevation data. Clicking “Correct / Adjust Elevation” will reprocess the activity’s elevation data and may resolve the flag.
    • If you notice the GPS data on your activity is slightly corrupted or inaccurate, you can try clicking “Correct Distance” from the 3-dot menu on the Web Activity page to reprocess the activity’s distance data. Clicking “Correct Distance” will reprocess the activity’s distance data and may resolve the flag.
    • If available, you may select "The activity is fine, trust me" on the Strava website. If the activity is flagged a second time, the option to dismiss the flag will not be available, and choosing one of the other options is suggested.

If the activity does violate the segment leaderboard guidelines and cannot be fixed using one of the options above, you can:

  • Set the Privacy Controls for who can see your activity to "Followers." The segment efforts from your activity will still show up on the "My Results" leaderboard but not on the "All Time" or other public leaderboards.
  • Leave the activity flagged. Leaving the activity flagged will allow your activity to remain public and retain your segment times, but your segment times will not be included in leaderboards. Besides seeing a red flag bar on the activity page, there are no negative repercussions for having a flagged activity.
  • Set the privacy controls for those who can see your activity to "Only You." This will remove the activity from public leaderboards and hide the activity from the public. You will still be able to see your segment times.
Was this article helpful?
24 out of 111 found this helpful

Comments

0 comments

Article is closed for comments.