Reporting Content on Strava for Violations of Our Community Standards

We take the safety of our community seriously. We rely on our members to behave in accordance with our Community Standards and adhere to the Terms of Service, but unfortunately, they sometimes do not. As a result, we have a community reporting tool available for you to report violations of these standards and terms. Below are instructions on how to use them depending on what you need to report.

• Activities
• Clubs
• Group Events
• Comments
• Small Group Challenges
• Messages
• Routes
• Segments
• Photos
• Posts
• Profiles

Note: When submitting a report, it is important to select the right reason, as this gives us more context about the situation you are reporting and helps the Strava Trust & Safety team investigate faster and more accurately. We ask you not to make inauthentic reports for no reason other than to disrupt another member's experience, as we monitor reports to spot malicious reporting against athletes.

How to Report an Activity

To report an Activity for a content violation, such as an inappropriate title or description, or for data issues like incorrect GPS data or an incorrect activity type, follow these steps. Please read our guidelines for when it is appropriate to report activities for “Questionable Activity Data,” which was previously named “Flag”.

How to Report a Club

If you would like to report a club that is violating our standards or terms, please go to the club details page.

From the Strava Website:

1. Select Clubs from the drop-down menu under Dashboard.
2. Select the club and navigate to its details page.
3. Scroll down and select Report Club from the side of the page.

On Mobile:

1. From the club details page, click on Overview.
2. Scroll down, select Report Club, and select your reason for reporting.

How to Report a Group Event

If you would like to report a Group event that is violating our standards or terms, please select the Event from the Club page.

From the Strava Website:

1. Once on the Group Event page, click the down arrow in the top right corner.
2. Choose “Report event”.
3. Select your reason for reporting.

On Mobile:

1. Once on the Group Event page, click the three dots in the top right corner.
2. Choose “Report event”.
3. Select your reason for reporting.

How to Report a Comment

If you believe that a comment is inappropriate, you can report it by following the steps below:

Reporting a comment from the Strava website:

1. Go to the comments section of the activity or post in question.
2. Hover your mouse over the comment you wish to report and select Report Comment.
3. Select the appropriate reason for your report.

Reporting a comment from the Strava mobile app:

1. Go to the comments section of the activity or post in question.
2. Swipe left on the relevant comment you wish to report and tap Report Comment.
3. Select the appropriate reason for your report.

How to Report a Small Group Challenge

If you believe that any part of a Small Group Challenge is inappropriate, you can report it following the steps below:

On Mobile:

1. Go to the Small Group Challenge page.
2. Click the three dots in the top right
3. Select “Report challenge”
4. Choose the appropriate reason for your report.

How to Report Messages

To report messages within the messaging app, please follow these steps:

1. Open the message thread containing the message you want to report.
2. Press and hold the specific message.
3. Select the “Flag Message” option.

How to Report a Segment

To report a violating segment, such as a segment with an inappropriate name, follow these steps:

Reporting a segment from the Strava website:

1. Go to the segment page you'd like to report.
2. Click on the Actions menu.
3. Choose the option Report Segment.
4. Proceed to report the segment by selecting the appropriate reporting reason.

Reporting a segment from the Strava mobile app:

1. Go to the segment page you'd like to report.
2. Scroll down to the bottom of the page.
3. Tap the option Report Segment.
4. Proceed to report the segment by selecting the appropriate reporting reason.

Note: If you are trying to report a segment as hazardous, read more about this here.

How to Report  Photos and Videos

We offer you a way to report photos and videos directly from the activity feed. Here’s how to report them (web and mobile):

1. Find the photo or video you wish to report and click or tap on it.
2. Click or tap the options icon (three dots).
3. Click or tap Report Photo/Video.
4. Select a reason and tap or click submit.

How to Report a Post

To report a post, please follow these steps (web and mobile):

1. Open the post you wish to report.
2. Select the ‘More’ tab (ellipses) icon in the upper right-hand corner.
3. Select Report Post.
4. Choose the relevant reason for reporting it.

How to Report a Profile

We offer a community reporting tool that allows you to report profiles that appear fake or display suspicious or inappropriate behavior. If you come across accounts that seem inauthentic or violate community guidelines, we encourage you to report them using this tool. Follow the steps below to submit a report:

Reporting a profile from the Strava website:

1. Go to the profile page of the account you'd like to report.
2. Click the gear icon below their name and avatar.
3. Choose the reason for reporting the profile. 
4. Choose the section where you see the violation 
5. Tap or click submit.

Reporting a profile from the Strava mobile app:

1. Go to the profile page of the account you'd like to report.
2. Click the three-dot icon.
3. Choose the reason for reporting the profile. 
4. Choose the section where you see the violation. 
5. Tap or click submit.

Can I report profile photos?

If you see a profile photo that is violating our Community Standards, please contact us directly with as much information as you have so we can investigate the content.

Reporting Illegal Content From the EU

If you are an official representative of an EU Member State or a Trusted Flagger, you may fill out the form in our DSA Report Portal.

• This is our single point of contact system for official complaints from authorities in the European Union. 
• This email is intended solely for official EU government representatives and should not be used to submit a report by anyone else.

For all other users, please report content you believe to be illegal. Right-click on this link and open it in a new window to fill out a form.

We take user reports seriously and will do our best to understand the context and take appropriate actions based on our policies and the results of our investigation.

What Happens After I Report Something?

Our Strava Trust & Safety team reviews reports carefully and takes appropriate action based on the results of our investigation. We may delete or hide content found to violate our Terms and Community Standards, as well as take action against violating athletes, if necessary. 

Contact Us

You can also contact us directly by following the instructions provided here. When contacting us, please include as much information as possible (screenshots, segment links, account links, activity links, etc.) so we can review it. This will help us investigate in detail and take action based on the results of our investigation.