Strava is committed to working with regulators to meet its obligations in countries in which it operates, including the European Union’s (“EU”) Digital Services Act (“DSA”). The DSA sets out requirements for certain online services, including obligations related to user transparency.
Information on Average Monthly Active Recipients in the European Union
For online services that have more than 45 million “average monthly active recipients of the service” in the European Union, the DSA establishes a heightened set of requirements. To determine which online services are subject to those heightened requirements, the DSA sets out a methodology to calculate the average monthly active recipients of the service in the European Union.
Using this methodology and in accordance with the relevant provisions of the DSA, Strava confirms that its average monthly active recipients of the service in the European Union for the period between August 2024 to February 2025 is below the 45 million user threshold. This number does not include the automated users, such as bots or scrapers, where we are able to detect that activity.
Reporting Illegal Content
Reporting Portal for EU Member States and Trusted Flaggers
Under the DSA, providers of online services are required to ensure that any orders against content received from EU Member States and reports received from entities awarded Trusted Flaggers status are prioritized and processed without undue delay.
If you are an official representative of an EU Member State or a Trusted Flagger, you may fill out the form in our DSA Report Portal.
Reporting Form for EU Users
For all other users in the EU, you may report content you believe to be illegal by filling out a form. Please right-click on this link and open a new window to access the form.
We take user reports seriously and will do our best to understand the context and take appropriate actions based on our policies and the results of our investigation.
Misuse Policy
Manifestly Illegal Content
Strava is not a place to share illegal content. Furthermore, we do not allow the posting, sharing or dissemination of content that is manifestly illegal—meaning content that is obviously illegal. This includes content such as:
- Child sexual abuse material; and
- Content supporting, coordinating, or praising terrorism activities.
We will take a number of factors into consideration when determining a proportionate enforcement action, such as:
- The severity of the violation;
- The frequency and timing of the content and behavior; and
- Its context and efforts on behalf of the uploader to clarify their intent.
Examples that would violate this policy include:
- Sharing photos or videos containing child sexual abuse material;
- Advocating for the death of people based on a protected category, such as religious affiliation, nationality, gender identity, etc.; and
- Supporting terrorism acts, such as sharing manifestos, symbols and other related media.
Enforcement actions against an account may include a warning; temporary or permanent account suspension; or removal of specific privileges, such as the ability to use a feature. For child exploitation material, we work with relevant authorities in the United States and internationally to report such illegal activity in accordance with the law.
Manifestly Unfounded Complaints
When processing user reports, we provide information to users specifying why their report may or may not have violated our policies. We may warn or suspend an account that is found to be making repeated, unfounded complaints that have already been responded to and adequately addressed by Strava.
An example that would violate this policy is submitting multiple reports against the same account or piece of content within an objectively short period of time.
Transparency Reports
Strava Digital Services Act Transparency Report (February 2024 - February 2025).
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