Featured Help Articles

• Sharing to Facebook from the Strava upload page is no longer working

  We are receiving reports that users are unable to share to Facebook when uploading from the mobil...

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• Upload failures and Delays with Activity Editing

  We are experiencing issues that may cause the following: Upload issues. Group matching delays. ...

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• Sharing to Facebook from Strava.com is broken

  If you are using the Strava website to share an activity to Facebook and are unable to share and/...

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• Kudos, follow requests and requests to join a club from spam profiles

  We're aware that some Strava members received kudos, follow requests and requests to join a club ...

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• Calories from FIT and TCX Files

  Strava will now use the number of calories burned recorded in .FIT and .TCX files instead of perf...

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• Where's Suffer Score?

  With the introduction of Relative Effort in April 2018, we have bid farewell to Suffer Score.  Pr...

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• Strava ends support for Jawbone UP

  Following the announcement that Jawbone's shutting down operations, we have removed Strava's inte...

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• Photo Integration with Instagram to be Removed

  Instagram is discontinuing the ability to sync photos from Instagram to your Strava activities. A...

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• Data and Privacy

  Your privacy is important to us, and we’re committed to providing meaningful choices about how th...

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• How to get your Activities to Strava

  You can upload your activities to Strava using any of the following methods: Instantly upload fr...

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• Troubleshooting Garmin sync issues

  What to do if Garmin data is not Syncing to Strava: If you recently connected your Garmin accoun...

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• Strava's Elevation Basemap

  For devices without recognized barometric altimeters, Strava calculates your activity's elevation...

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• How Distance is Calculated

  Distance is the most basic training statistic - therefore, being confident in your distance data ...

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• Troubleshooting GPS issues

  GPS is a system to estimate location on Earth by using signals from a set of orbiting satellites....

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• iPhone app recording issues

  We've seen a recent increase in the number of iOS users reporting GPS issues when recording but w...

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• Privacy Settings

  Strava offers several different features to help you manage your privacy. Most privacy settings a...

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• Spam, bots, solicitations and fraudulent activity on Strava

  We are aware that a group of spam accounts has been created in March of 2018. Please refer to the...

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