Featured Help Articles

• RESOLVED: iPhone version 41.0.0 losing activities

  We're experiencing an issue where activities are lost if the application is closed before the act...

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• Kudos, follow requests and requests to join a club from spam profiles

  We're aware that some Strava members received kudos, follow requests and requests to join a club ...

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• Where's Suffer Score?

  With the introduction of Relative Effort in April 2018, we have bid farewell to Suffer Score.  Pr...

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• How to get your Activities to Strava

  You can upload your activities to Strava using any of the following methods: Instantly upload fr...

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• Troubleshooting Garmin sync issues

  What do to if Garmin data is not Syncing to Strava: If you recently connected your Garmin accoun...

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• Strava's Elevation Basemap

  For devices without recognized barometric altimeters, Strava calculates your activity's elevation...

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• How Distance is Calculated

  Distance is the most basic training statistic - therefore, being confident in your distance data ...

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• Troubleshooting GPS issues

  GPS is a system to estimate location on Earth by using signals from a set of orbiting satellites....

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• iPhone app recording issues

  We've seen a recent increase in the number of iOS users reporting GPS issues when recording but w...

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• Privacy Settings

  Strava offers several different features to help you manage your privacy. Most privacy settings a...

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• Spam, bots, solicitations and fraudulent activity on Strava

  We are aware that a group of spam accounts has been created in March of 2018. Please refer to the...

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