Featured Help Articles

RESOLVED: The Strava Wear app is not Available in the App Store

June 11th, 2019: The WearOS app will be returning to the Play Store over the next couple of days....

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RESOLVED: Apple Watch App Unable to Open or Crashing

Update: The issue has been resolved with the latest update (version 101.0.1). Please make sure yo...

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Activity Syncing Issues and Incorrect Start Times beginning on April 6th

Many athletes are experiencing syncing issues as a result of a significant worldwide GPS change t...

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Android Update Required

We are upgrading Strava's network security systems on November 30th, 2018 to make sure your data ...

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Supported iOS versions and iPhones

Using Strava on an older iPhone: We recently made a necessary update to the Strava platform that ...

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Data and Privacy

Your privacy is important to us, and we’re committed to providing meaningful choices about how th...

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How to get your Activities to Strava

You can upload your activities to Strava using any of the following methods: Instantly upload fr...

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Troubleshooting Garmin sync issues

What to do if Garmin data is not Syncing to Strava: If you recently connected your Garmin accoun...

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Strava's Elevation Basemap

For devices without recognized barometric altimeters, Strava calculates your activity's elevation...

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How Distance is Calculated

Distance is the most basic training statistic - therefore, being confident in your distance data ...

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Why doesn't my segment effort appear on the leaderboard?

If your fastest segment effort is not appearing on the segment leaderboard, there are several thi...

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Segment Matching Issues

Understand why a segment may not have matched to your activity and what you can do about it, why ...

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Troubleshooting GPS Issues

GPS is a system to estimate location on Earth by using signals from a set of orbiting satellites....

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Spam, bots, solicitations and fraudulent activity on Strava

We take any fraudulent activity seriously at Strava and we work constantly to prevent such activi...

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