Help & Support
The nuts and bolts of how Strava works. Detailed articles and instructions for how to use our products and services.
Uploading to Strava
- ★ Syncing between Strava and Polar
- ★ Syncing between Strava and Fitbit
- ★ Uploading from a Garmin device
- ★ Supported GPS Devices
- ★ Automatically uploading to Strava from your Suunto device
- ★ Automatically uploading to Strava from your TomTom device
Activities on Strava
- Merge/combine activities
- Social Sharing of your Strava Activities
- My Activity has the wrong date?
- How to share an Activity with a friend (transfer an activity to another account)
- Virtual Trainer Activities on Strava
- The Refresh My Achievements Tool - New!
Strava Segments
- ★ Strava Live Segments on your Garmin
- Strava Live Segments on your Mio Cyclo
- Comparing Yourself with Previous Segment Results: My Results
- Using the Potential Segment Match Analysis Tool
- Edit or Delete your Segment
- How to Refresh a Segment Result
Strava Features
- Strava Live Segments on Wahoo ELEMNT
- Strava Live Segments compatible devices
- Create a Strava Route from an existing Activity
- How to Share your Training Log
- Live Suffer Score on Garmin devices
- Live Segments (iOS and Android)
Strava for Android
- Motorola 360 Sport Strava integration
- Duplicate Activity or Missing Resource in Feed
- Photos in the Feed (Android)
- Android and external Biometric sensors
- Starred Segments - Android
- Matched Runs - Android
Strava for iPhone
- ★ iPhone and External Biometric Sensors or Displays
- Photos in the Feed (iOS)
- Apple Watch — iOS
- General Strava Application Use - iPhone
- Add a Photo to an Activity - iPhone
- Timex x50+ and Strava
Community Q&A
- Heart Rate Monitors that work with the Strava App?
- How do I replace my old Garmin with my new Garmin
- Is there any way to crop a stationary trainer activity?
- Why is Avg speed higher then max speed on segments?
- If I remove a follower, will they know I did it? Do they receive some notification?
- How can your average speed be higher than your maximum speed?
Community Tips & Tricks
- Apple Watch OS2 Beta Testing Tips/Tricks
- How to fix track timezone for Strava
- How to receive achievements for Hidden Segments on Runs
- How to remove "private" flag on my own segment
- How to Merge Multiple Accounts
- How to switch from a Facebook login to email login
Device & Compatibility Help
- Samsung Gear devices and Strava
- How can I get a previous version of the Strava app for Android?
- Does Strava support the Zephyr heart rate monitor?
- Need old version for Galaxy Y with Gingerbread
- How to download Strava on Nokia phone
- Will Strava connect to Fitbit Charge as HR sensor?
My Account Settings
- ★ Privacy Settings
- Managing Shoe Notifications
- What is Strava Metro?
- Changing your Time and Date format preferences
- Social Connections to Instagram, Facebook and Twitter
- Workaround for Facebook Login
Strava Premium, Billing & Orders
- Strava Premium Trial with Garmin purchase
- Updating your Premium status with Strava Support
- Updating your Billing Information
- Find Membership Renewal/Expiration Date
- How to cancel Premium
- Modify Subscription: Monthly to Annual
General Information
- ★ About Strava Maps
- Moving your activity history from Nike+ to Strava
- Known Issue: Site Issue and Unresponsiveness
- Strava's Maps: How to send Feedback
- Multisport Files and Splitting Activities
- Exporting files from Garmin Connect
Strava Glossary & Calculations
- Strava Training Glossary for Running
- Strava Training Glossary for Cycling
- Achievement Awards Glossary
- Grade Adjusted Pace - GAP
- Suffer Score (Premium)
- How Strava measures Power
The Shop
Outdated
- Issues connecting Strava to Instagram
- UPDATED: YTD stats not including Private activities
- Slow Audio Cues on iOS9
- Strava Live: Changes in Strava Version 4.5 and up (Android)
- Strava Live: Changes in Strava Version 4.5 up (iOS)
- Strava 4.6.0 missing images on iPhones running iOS 9 (Fixed in version 4.6.1)
Community
Discuss Strava, provide feedback and propose new features and improvements.
Frequently Asked Questions
- Site Issues Sunday, July 31st
- Syncing between Strava and Polar
- Syncing between Strava and Fitbit
- Uploading from a Garmin device
- Supported GPS Devices
- Automatically uploading to Strava from your Suunto device
- Automatically uploading to Strava from your TomTom device
- Strava Live Segments on your Garmin
- iPhone and External Biometric Sensors or Displays
- Privacy Settings
- About Strava Maps