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Featured Help Articles

  • Changes to Clubs

    We are making some changes that we hope will improve the stability of large clubs and improve you...

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  • Changes to our Community Discussions

    We heard you loud and clear: the old forum was hard to navigate and had tons of duplicate topics,...

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  • What’s changed on Strava?

    We’ve made some changes to the Strava subscription effective May 20th, 2020. Most notably, some f...

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  • Improving Virtual Segments

    Segments are a huge part of how athletes stay motivated and inspired whether they’re training out...

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  • Data and Privacy

    Your privacy is important to us, and we’re committed to providing meaningful choices about how th...

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  • How to get your Activities to Strava

    You can upload your activities to Strava using any of the following methods: Instantly upload fr...

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  • Troubleshooting Garmin sync issues

    What to do if Garmin data is not Syncing to Strava: If you recently connected your Garmin accoun...

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  • Strava's Elevation Basemap

    For devices without recognized barometric altimeters, Strava calculates your activity's elevation...

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  • How Distance is Calculated

    Distance is the most basic training statistic - therefore, being confident in your distance data ...

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  • Why doesn't my segment effort appear on the leaderboard?

    If your fastest segment effort is not appearing on the segment leaderboard, there are several thi...

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  • Segment Matching Issues

    Understand why a segment may not have matched to your activity and what you can do about it, why ...

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  • Troubleshooting GPS Issues

    GPS is a system to estimate location on Earth by using signals from a set of orbiting satellites....

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  • How to Cancel your Subscription

    Your subscription will auto-renew unless canceled at least 24-hours before the end of the current...

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  • Spam, bots, solicitations and fraudulent activity on Strava

    We take any fraudulent activity seriously at Strava and we work constantly to prevent such activi...

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What's happening in our Community

AnnouncementsRecent ActivityFeatured

Known Issues

  • Syncing Issues with Strava app for Galaxy watches
  • Having trouble logging in?
  • Activity Syncing Issues and Incorrect Start Times due to GPS Rollovers
  • Activity Search Producing Incomplete Results

Release Notes

  • Changes to Clubs
  • Changes to our Community Discussions
  • What’s changed on Strava?
  • Improving Virtual Segments
  • Maps may not Appear on Older Versions of the Strava App
  • Why am I redirected here?
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