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Strava Support Center
  1. Strava Support
  2. Help & Support

Help & Support

The nuts and bolts of how Strava works. Detailed articles and instructions for how to use our products and services.

Activity Analysis and Stats

  • How Distance is Calculated
  • Strava's Elevation Basemap
  • 3D Layer on Strava Maps
  • Activity Event Match
  • Activity Location
  • Activity Replay
See all 79 articles

Clubs, Challenges, and Community

  • Best Efforts - Challenge
  • Changes to Clubs
  • Club Event Flyer
  • Club Event Insights
  • Club Messaging
  • Club Posts
See all 23 articles

Devices and Third-Party Apps

  • Amazfit and Strava
  • App Authorization Settings
  • App Version Requirements Update
  • Bkool and Strava
  • Bryton and Strava
  • Carv and Strava
See all 81 articles

Getting Started

  • How to get your Activities to Strava
  • About Strava
  • About Strava Maps
  • Adding Gear to Your Activities on Strava
  • Audio Announcements
  • Cadence
See all 45 articles

Recording and Uploading Activities

  • Activity Quick Edit
  • Adding Videos and Photos to Your Activity
  • Bulk Uploading Activities to Strava
  • Change Activity Type
  • Crop Tool for Activities
  • Deleting Activities in Bulk
See all 17 articles

Safety and Security

  • Spam, bots, and Unwanted Solicitations
  • API Agreement Update & How Data Appears on 3rd Party Apps
  • Deceased Athlete Profiles on Strava
  • How to Report Cheating on Strava
  • Open Source Notices for Strava.com
  • Reporting a Violation or Infringement of Your Intellectual Property Rights on Strava
See all 15 articles

Segments and Routes

  • Segment Matching Issues
  • Why Doesn't My Segment Effort Appear on the Leaderboard?
  • Can Average Speed be Higher than Max Speed on a Segment?
  • Climb Categorization
  • Create a Segment
  • Creating Routes on Mobile
See all 60 articles

Subscription and Billing

  • How to Cancel your Subscription
  • Changing Subscription Length
  • How to Change Your Email Address
  • How to Subscribe
  • Managing your Billing Information
  • Redeeming a Gifted Subscription
See all 25 articles

Your Account and Privacy

  • Data and Privacy
  • Activity Privacy Considerations
  • Activity Privacy Controls
  • Bib Transfers on Strava
  • Can I use Strava if I'm under the age of 16?
  • Challenge Participation Privacy Control
See all 47 articles
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